Community Educator - Bilingual

ChristianaCare•Wilmington Manor, DE

4d•Hybrid

About The Position

ChristianaCare is seeking a Community Educator to promote access to services, provide health education, and assist community members in navigating health care and social services systems. This role focuses on supporting pregnant and postpartum patients throughout their care journeys, potentially involving outpatient, OB Emergency Department, or NICU/Postpartum patients. The ideal candidate can handle competing priorities, operate independently, and build effective relationships with patients and care teams. ChristianaCare is one of the largest healthcare providers in the Mid-Atlantic Region, with hospitals in Wilmington and Newark, DE, and Elkton, MD. They have received ANCC Magnet Recognition® for their hospitals and services.

Requirements

High school diploma required.
One-year community and patient experience required.
Demonstrated ability to work with diverse populations required.
Fluency in Foreign Language and English required.
Proof of achieving a minimum score of Advanced Mid on the ACTFL OPI or comparable Oral Proficiency exam in both languages must be provided prior to start of employment or must obtain a passing score within the first 30 days of employment.
Access to personal vehicle.
Knowledge of New Castle County.

Nice To Haves

Bachelor’s degree preferred.
More than one-year community and patient experience preferred.
Public speaking, group facilitation and excellent writing skills preferred.
Computer skills (MS Office, MS Word, MS Outlook, Teams, Excel, Power Point, and e-mail desirable).

Responsibilities

Develop and deliver health education and training programs for patients and the community.
Create connections between vulnerable populations, the health care system, and community/state resources.
Build and maintain positive working relationships with patients from diverse cultural and socio-economic backgrounds.
Travel to patients’ homes and in the community to discuss Community Health programs and provide services.
Help patients identify socio-economic issues that affect their overall health and develop health/social management plans and goals.
Facilitate healthcare and social service system navigation.
Provide culturally appropriate health education on topics related to chronic disease prevention.
Responsible for patient chart reviews and referring patients to other programs as appropriate.
Assist patients in the community and/or clinic setting.
Establish and maintain professional relationships with the care team, community leaders, faith leaders, and others responsible for providing services to the community.
Participate in community events promoting the Community Health department.
Educate staff, health providers, and stakeholders about community needs.
Advocates for underserved individuals to receive appropriate services.
Works to reduce cultural and socio-economic barriers between clients and institutions.
Collect data and updates Electronic Medical Record documentation as required by supervisor.
Work collaboratively and effectively within a team.
Establishes positive, supportive relationships with participants and provides feedback to other members of the team.

Benefits

Full Medical, Dental, Vision, Life Insurance, etc.
Two retirement planning offerings, including 403(b) with company contributions.
Generous paid time off with annual roll-over and opportunities to cash out.
12 week paid parental leave.
Tuition assistance.
Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial mentorship, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
health insurance
paid time off
retirement
an employee assistance program