Community Education Director of Mental Health Program

Psychiatric Medical Care•Alpine, TX

4d•Onsite

About The Position

The Community Education Director (CED) executes community education training and provides ongoing support to Senior Life Solutions programs, an intensive outpatient therapy program for individuals—typically age 65 and older—experiencing depression and/or anxiety related to life changes associated with aging. The role combines strategic referral development with educational content delivery, requiring knowledge of healthcare industry regulations and a data-driven approach to reaching target markets. The CED trains program teams to strengthen community engagement, build meaningful referral networks, develop partnerships with host hospitals and community organizations, and deliver mental health education. The position monitors program goals and community education plans, supports strategic planning and quality improvement, and helps teams use patient-centered care and customer service practices. The role is based onsite in Alpine, Texas, Monday through Friday, 8 a.m. to 5 p.m., and requires travel by car and air.

Requirements

Bachelor’s degree in education, marketing, communications, public relations, or business administration, or a combination of education and experience.
Experience coordinating education or community outreach programs.
Ability to train, lead, and support teams responsible for program growth.
Ability to support teams and foster collaboration across departments.
Ability to work with internal departments, C-suite executives, and external partners.
Ability to develop long-term visions and strategic plans for program growth.
Proficiency in analyzing data and market trends to identify opportunities and measure success.
Strong diplomatic and interpersonal skills; highly organized, a critical thinker, and a resourceful problem solver.
Ability to monitor referral-development performance, analyze results, and make data-driven decisions.
Ability to meet the role’s physical demands, including talking and hearing, a range of vision tasks, intermittent standing, walking, bending, kneeling, stooping, crouching, and lifting and supporting patients.
Ability to travel by car and air.
Healthcare and mental health experience are preferred.

Nice To Haves

Healthcare experience.
Mental health experience.

Responsibilities

Train, lead, and support program teams responsible for program growth and community engagement.
Train teams in public speaking, advocacy messaging, motivating target audiences, and community advocacy.
Train teams to develop referral networks and follow referral process guidelines.
Train teams on host hospital integration, the collaborative model, and cultivating relationships with host hospitals.
Collaborate with the Community Education team to develop, implement, and manage community education tasks.
Identify community and referral-source needs and interests and provide program teams with tools to address them.
Develop and provide ideas and plans for community outreach curricula and education on health-related topics.
Provide mental health education to community groups as needed and provide community-group education as requested by the Regional Director.
Implement community education plans and track and monitor their progress and results.
Assess and monitor program goals and monitor referral-development performance; analyze data and market trends to identify opportunities and improve outcomes.
Participate in developing strategic plans to support programs and create education plans aligned with organizational goals.
Coordinate with internal departments, executives, and external partners to align marketing and education efforts with organizational objectives.
Stay informed about senior health and identify needs and interests related to mental health.
Participate in quality improvement activities as requested and adhere to safety and infection-control guidelines.