Community Director

American University•Washington, DC

7d•Hybrid

About The Position

The Community Director is a live-in position and co-manages all aspects of a co-educational residence hall and learning community housing approximately 600-1200 students. This position directly oversees the day-to-day operation of a residential area including: supervising student assistants, conflict mediation, hall initiatives/activities and facilities operation. The incumbent provides judicial services as a hearing officer in violations of the Student Code of Conduct regarding the housing policies and helps enforce these policies. This position provides on-call emergency coverage after hours for the resident population. The Community Director also serves as an advisor to the Hall Council in the assigned area and presents educational programming for residents as needed.

Requirements

Master’s degree in student personnel administration or related field is required.
1 - 3 years of relevant experience.

Nice To Haves

One year of professional residence hall supervision/management experience, residential curriculum development, living learning communities, and/or advising student groups is preferred.
Supervision of student employees and/or graduate assistants preferred.
Previous experience managing student crises and conflicts preferred.

Responsibilities

Select, train, and supervise student staff to provide an environment conducive to living and learning.
Meet with staff members individually and as a group to discuss their performance, the residents and issues affecting the area.
Supervising staff programming, conflict mediation, and evaluation of student staff performance.
Plays an integral part in the selection of qualified staff, as well as provides a comprehensive training program in the fall and spring semesters for student staff positions throughout the department.
Ensure that policies are uniformly and fairly enforced.
Read and access staff reports on alleged violations of the student code of conduct (Incident Report Forms or IRFs).
Provide services as a hearing officer in violations of the Student Code of Conduct regarding the housing policies.
Prepare and present in cases involving a Disciplinary Hearing Board.
Prepare all paperwork and reports that detail the judicial system within the residence halls.
Provide on-call emergency coverage after hours for the resident population.
Respond to a variety of student needs and coordinate response network within the department, as well as with other university departments.
Provide assistance with after hours and weekend room assignment, staff selection, and staff training programs.
Interpret and apply a programming framework utilizing Housing & Dining Programs programming model.
Collaborate with university faculty and other departments within the Office of Campus Life and Academic Affairs.
Create and present programs on topics identified as residents’ most immediate needs and interests.
Oversee day to day operations for the residential community desk during the academic year.
Recruit, hire and supervise desk coordinator and desk receptionists.
Assist in the implementation and training for student staff during fall and winter training programs.
Serve as an advisor to the Hall Council in the assigned area.
Attend and assist with Hall Council executive and general meetings.
Regularly meet with Hall Council executives for planning.
Manage Hall Council budget.
Approve funding requests.
Oversee the facilities operations for their assigned residential area.
Work closely with staff to ensure the proper identification of damages in both individual and common areas.
Meet with Facilities Management staff, housekeeping staff, other staff in the department, and other constituencies that work to ensure the facilities remain in good condition.
Assist in conduct adjudication and provides follow-up care to summer residential students.
Serve on special departmental committees and projects.
Provide assistance to the division in a position separate from that listed above.
Meet with appropriate office to determine the extent of assistance and provide documentation and information to show how this connection is beneficial to the department.
Serve on various committees within the department or the university as assigned.
Support major division and university-wide programs, including but not limited to, Commencement, Family Weekend, Summer Send-Offs, Move-In, New Student Orientation, Family and Supporters Orientation, Student Achievement Awards, and Eagles at Night.
As a member of the Division of Student Affairs, this position may advise recognized student organizations as needed.