Community Director (Property Manager)

American Property Management•Casa Grande, AZ

3d•Onsite

About The Position

American Property Management, founded in 1987, is a leader in multifamily community management with over 5,500 units under management. They leverage modern technology and AI tools to automate routine tasks, gain insights faster, and allow teams to focus on high-impact problem-solving. This role requires a curious and innovative individual passionate about using technology to drive the company forward. The position is based at Tierra Pointe Apartments, a 236-unit garden-style apartment community built in 2008 in Casa Grande, AZ. The schedule is Monday - Friday from 8:00 AM - 5:00 PM, with flexibility for additional hours as needed. This is an on-site position requiring reliable commute or relocation. Current residents of the property are not eligible for this position.

Requirements

5+ years’ experience in the multifamily/student housing within the last 10 years required.
2+ years of experience managing an market rate/stabilized multifamily community, including team oversight and property operations.
Must be well-versed in Federal Fair Housing Laws, landlord-tenant laws and ADA Laws.
Must have experience managing market-rate communities.
Must have experience managing Class A and/or Class B communities.
Customer service experience required.
High School Diploma/GED required.
Demonstrates exceptional attention to detail and organizational abilities.
Proficient in effective communication and teamwork.
Maintains a positive outlook and embraces a collaborative team approach.
Shows responsibility and takes pride in their work.
Fluent in English, with strong reading, speaking, and writing skills.
Proficient in Microsoft Office applications, including Excel, Word, and Outlook.

Nice To Haves

Onesite and/or Knock experience preferred.
Bachelor’s degree in related field preferred.

Responsibilities

Conduct daily property walks to ensure excellent curb appeal and adherence to property policies.
Approve and maintain timecards for office and maintenance staff members.
Maintain high occupancy rates while focusing on resident retention.
Handle sales and marketing ventures and promote the company and property.
Track and handle revenue and expenses.
Prepare and maintain reports for upper management.
Collect rent dues in a timely manner.
Manage contract obligations.
Coordinate all move-in/move-out related items and documents.
Train, develop and manage performance of team members as needed in compliance with American Property Management policies and procedures.
Oversee any contractors or vendors working on the property and ensure work completion is up to American Property Management’s Quality Standards.
Foster and maintain a positive work environment through relationships with team members, residents, and vendors/contractors.

Benefits

Competitive medical, dental, and vision benefits. Employer pays 85% of employee’s premium.
401k contribution opportunity with an annual company match.
Paid sick leave accrual equivalent to 1.33 hours for every 30 hours worked (~11 days per year).
Paid vacation starting at two weeks and increasing with tenure.
11 paid holidays, including 2 personal holidays of your choice.
Potential for reimbursement on moving expenses up to $2,500 for out of state applicants willing to relocate.
Opportunity to live on site with a discount.
Opportunity for growth and advancement.
A company-wide commitment to diversity and inclusion.
A positive work environment where employee’s contributions are valued.
A fun culture with team-building activities and events.
Comprehensive training programs and development opportunities.