Assistant Community Director (Assistant Property Manager)
About The Position
American Property Management (APM) is seeking an Assistant Community Director for Terravista Apartments in Tacoma, WA. APM, founded in 1987, is a leader in multifamily community management with over 5,500 units under management. They utilize modern technology and AI tools to enhance efficiency and focus on high-impact problem-solving. APM is looking for innovative individuals passionate about using technology to drive the company forward. This is an on-site position requiring physical presence at the job location during scheduled hours. The property is a 280-unit garden-style community built in 1990.
Requirements
- 2+ years of property management experience with 1+ year as an assistant, or 3+ years of leasing/property management experience within the last 10 years required.
- Must have experience working at Class A and/or Class B communities.
- Must be well-versed in Federal Fair Housing Laws, landlord-tenant laws, and ADA Laws.
- Customer service experience required.
- High School Diploma/GED required.
- Demonstrates exceptional attention to detail and organizational abilities.
- Proficient in effective communication and teamwork.
- Maintains a positive outlook and embraces a collaborative team approach.
- Shows responsibility and takes pride in their work.
- Fluent in English, with strong reading, speaking, and writing skills.
- Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
Nice To Haves
- Onesite and/or Knock experience preferred.
Responsibilities
- Connecting with prospects via email, phone, and appointments, and conducting virtual and/or in-person unit tours.
- Working with colleagues to assist residents, build rapport, and foster a sense of community.
- Assisting in addressing problems between residents and facilitating healthy resident relations.
- Researching and forecasting market trends, preparing for upcoming trends, and brainstorming new ideas.
- Contributing to property operations by preparing reports for the Community Director.
- Organizing events for residents and ensuring they meet APM's Quality Standards.
- Managing the leasing and renewal process by handling transactions, taking appropriate information, and keeping records organized and accurate.
Benefits
- 25% live onsite discount
- Monthly Leasing Bonuses
- Competitive medical, dental, and vision benefits (Employer pays 85% of employee’s premium)
- 401k contribution opportunity with an annual company match
- Paid sick leave accrual
- Paid vacation starting at two weeks and increasing with tenure
- 11 paid holidays, including 2 personal holidays of your choice
- Comprehensive training programs and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
