Community Director

Arizona State University•Tempe, AZ

1d•Onsite

About The Position

University Housing at Arizona State University is searching for qualified applicants for the position of Community Director. We are seeking higher education professionals who have a passion for student success, the desire to use their unique talents to advance university strategic priorities and are committed to partnering with academic colleges to implement a dynamic First Year Residential College or Second Year and Beyond program. This is for the 2026-2027 academic year. Openings are being considered for all campus locations (Downtown Phoenix Campus, Polytechnic Campus, West Valley Campus, and Tempe Campus). University Housing is currently recruiting for Community Directors to work at any of our four campus locations. Assigned campus location will be based on a candidate’s past Residential Life work experience. During a Community Director’s employment, there is also the potential to move from one campus to the other, based on opportunity and business needs. The Community Director position is designed for a staff member who wants a robust leadership opportunity and the ability to impact on the lives of students. Community Directors engage in the management of residential communities and are also responsible for activating a First Year Residential College or Second Year and Beyond Experience for our live-on communities. A successful Community Director candidate has a passion for connecting with and ensuring a positive experience for every student in their respective communities. During a typical work week, Community Directors will have flexible hours that prioritize managing the day-to-day functions of a residential community. There will also be evening/weekend component for the purpose of responding to matters that arise within the community and duty-rotation. A critical emphasis of this position is on being a highly visible and strong presence in your residential college or upper-division community. University Housing values our staff members spending the bulk of their work week with students, actively building relationships and assisting them in their transition to higher education. The Community Director for ASU’s University Housing is a live-in position that provides leadership and management to a residential college community and the student and professional staff working in the community. This position is responsible for providing a high level of student service and creating a meaningful community which fosters academic excellence and personal growth for its residents. The Community Director is visibly involved in the residential community. The position, due to its live-in nature, requires a willingness to be called into service at any time of the day or night to meet students' needs as they arise. This position may encounter high stress/anxiety situations such as emergencies, health concerns, emotional difficulties, etc. Therefore, a high level of maturity, sound judgment, and emotional awareness are required to respond responsibly. The Community Director partners with a group of staff, students, and faculty and collaborates with various departments and programs both internally with ASU and externally to develop and implement appropriate programming and opportunities. The collaboration with academic partners to create an intentional Residential College experience should involve a strong integration of hall staff and college partners. Specific duties and responsibilities can be classified into the following broader categories, which are consistent across all our campus locations that have Community Director positions: Supervision Leadership and Role-Modeling Student Engagement Advising Community Development Student Conduct Administration Crisis Management/On-Call Coverage Facilities Management Academic Enrichment Administration and Operations Additional general responsibilities may vary depending upon location placement.

Requirements

Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Experience working with college students in a higher education or student affairs environment.
Demonstrated knowledge of administrative operations of a residential community.
Demonstrated knowledge of accounting and budgetary practices.
Demonstrated knowledge of supervisory practices and principles.
Demonstrated knowledge of human or student development theory and practices.
Experience in the development of programming and activities.
Experience in training and managing behavioral education as required in a residence hall complex.
Experience in working with a student resident population and with a wide variety of campus professional staff (e.g., counselors, police, health professionals).
Experience in using personal computers and related software applications.
The position, due to its live-in nature, requires a willingness to be called into service at any time of the day or night to meet students' needs as they arise.
This position may encounter high stress/anxiety situations such as emergencies, health concerns, emotional difficulties, etc. Therefore, a high level of maturity, sound judgment, and emotional awareness are required to respond responsibly.

Responsibilities

Manages college-wide residential life communities to include development, implementation, and management of operations strategies.
Cultivate an environment that prioritizes community building, wellbeing, and skill development as a part of the live-on experience
Facilitate relationships with ASU academic colleges to build a successful Residential College platform where students can thrive and translate skills from their classroom to their living environment
Professionally represent department/program
Supervise students and/or professional level staff
Manage crisis situations and student behavioral issues and provide resources on wrap-around support
Research, develop, implement and assess programs
Develop and deliver presentations to groups/stakeholders inside and outside of the university
Use critical thinking to make decisions and/or analyze data
Communicate effectively to perform essential duties
Travel throughout campus for meetings or events, regardless of the weather
Live in university provided residence hall apartment
Use computers effectively - including inputting, reviewing and retrieving information, extended periods of viewing screen, using mouse and keyboard, and sitting
Sit or stand for prolonged periods of time
Supervision
Leadership and Role-Modeling
Student Engagement
Advising
Community Development
Student Conduct Administration
Crisis Management/On-Call Coverage
Facilities Management
Academic Enrichment Administration and Operations