Community Director - Campus Life & Student Activities

Bennett College•Greensboro, NC

1d•Onsite

About The Position

Bennett College, a private, historically Black liberal arts college for women, seeks a full-time, live-in Community Director for Campus Life and Student Activities. This professional role within the Office of Residence Life is responsible for the overall management, development, safety, and student experience of an assigned residential community. The Community Director will serve as a visible and accessible presence, creating a safe, welcoming, inclusive, and engaging residential environment. The position is 60% focused on Residence Life and Housing and 40% on campus life and student activities. Key responsibilities include supervising and developing Resident Assistants (RAs), managing residential community development, student conduct, conflict resolution, crisis response, housing operations, student support, and community engagement. The ideal candidate will have direct professional experience in Residence Life, Housing, Student Affairs, or a related area, with strong judgment, communication, and problem-solving skills, and a commitment to student development. This live-in position requires maintaining an on-campus residence and participating in an on-call and emergency response rotation.

Requirements

Bachelor's degree from an accredited college or university.
At least 2–3 years of professional experience in Residence Life, Housing, Student Affairs, Campus Life, or a closely related area.
Demonstrated professional experience working directly with college students.
Experience supervising, training, or developing Resident Assistants, student staff, or student leaders.
Experience with residential community development, student programming, or student engagement.
Experience responding to student concerns, interpersonal conflicts, conduct matters, or other challenging student situations.
Ability and willingness to live on campus.
Ability and willingness to participate in an established on-call rotation.
Strong written, verbal, interpersonal, organizational, and problem-solving skills.
Demonstrated ability to exercise sound judgment and maintain confidentiality.
Commitment to student development and creating an inclusive, respectful residential environment.
Proficiency with Microsoft Office and standard administrative technology.
Ability to work evenings, weekends, and non-traditional hours as required by the position.

Nice To Haves

Knowledge of Residence Life and Housing operations.
Understanding of student development and residential community development principles.
Strong conflict resolution and problem-solving skills.
Ability to respond calmly and effectively during emergencies and high-stress situations.
Ability to establish appropriate professional relationships with students.
Ability to supervise, coach, mentor, and hold student employees accountable.
Strong organizational and time-management skills.
Ability to manage multiple priorities and meet deadlines.
Strong written and verbal communication skills.
Ability to collaborate effectively across departments.
Sound judgment, discretion, and professionalism.
Ability to maintain appropriate professional boundaries in a live-in environment.

Responsibilities

Provide day-to-day professional oversight of an assigned residential community.
Maintain a visible and consistent professional presence within the residence hall.
Build positive, appropriate, and professional relationships with residential students.
Create a residential environment that promotes belonging, respect, safety, accountability, and student development.
Plan and facilitate community-building programs, activities, and educational initiatives.
Conduct regular walkthroughs of assigned residential areas and identify concerns related to safety, cleanliness, facilities, or student behavior.
Identify emerging community concerns and take proactive steps to address them.
Serve as a primary point of contact for residents regarding housing and residential life concerns.
Recruit, select, train, supervise, and evaluate Resident Assistants and other assigned student staff.
Conduct regular individual and team meetings with Resident Assistants.
Provide coaching, mentoring, and ongoing professional development to student staff.
Ensure RAs understand and fulfill their responsibilities related to community engagement, programming, documentation, safety, and policy enforcement.
Hold student staff accountable for performance expectations and departmental responsibilities.
Develop RAs as peer educators, community builders, and student leaders.
Provide guidance to RAs when responding to student concerns, conflicts, conduct matters, and emergencies.
Assist with residential occupancy management, room assignments, vacancies, room changes, check-in, check-out, and other housing processes.
Monitor residential occupancy and communicate vacancies, room assignment concerns, and other housing matters to Residence Life leadership.
Coordinate with Facilities, Public Safety, and other campus departments to address maintenance, safety, security, and environmental concerns.
Track housing-related concerns and ensure appropriate follow-up and documentation.
Assist with residence hall opening and closing procedures.
Support room inspections and other residential assessments as required.
Assist with maintaining accurate housing records and documentation.
Identify recurring housing concerns and recommend proactive solutions to improve the residential experience.
Educate residents regarding College policies, Residence Life policies, community standards, and expectations for residential living.
Address violations of College and Residence Life policies in accordance with established procedures.
Respond to conduct concerns using a fair, consistent, educational, and developmental approach.
Assist with roommate and interpersonal conflicts and facilitate appropriate conflict resolution.
Document incidents and student concerns accurately and within established timelines.
Prepare incident reports and other required documentation.
Escalate serious or complex concerns to the appropriate Residence Life or College administrator.
Participate in the Residence Life professional on-call rotation.
Respond to residential emergencies and urgent student concerns during assigned on-call periods.
Serve as an initial professional responder for situations involving student safety, behavioral concerns, medical emergencies, facility emergencies, and other residential incidents.
Follow established emergency response and escalation procedures.
Communicate with Residence Life leadership, Public Safety, Student Affairs, and other appropriate campus partners during emergencies.
Exercise sound judgment, professionalism, and discretion when responding to sensitive or high-risk situations.
Complete timely and accurate incident documentation following emergency or on-call responses.
Collaborate with Campus Life, Student Affairs, Residence Life, and other campus partners to promote student engagement.
Support campus-wide programs, traditions, events, and student engagement initiatives.
Develop opportunities that connect residential students with the broader Bennett College community.
Encourage residential students to participate in campus organizations, programs, leadership opportunities, and co-curricular activities.
Assist with planning and implementing campus programs and student engagement initiatives, including select evening and weekend events.
Perform other duties as assigned.
Serve as a designated liaison or support resource for assigned student organizations.
Provide guidance to student leaders regarding organizational development, event planning, goal setting, communication, and leadership responsibilities.
Support student organizations in developing sustainable leadership structures and effective transitions between student leaders.
Collaborate with student organization advisors and campus partners to strengthen student involvement and organizational effectiveness.
Promote responsible, inclusive, and community-minded student leadership.