Community Dental Health Advocate - RDH
About The Position
LIBERTY Dental Plan is seeking a Registered Dental Hygienist to coordinate dental wellness education, conduct oral health screenings, and support member outreach that promotes preventive dental care and improved oral health outcomes. The role combines community-based field engagement with administrative and outreach activities in a remote work environment. The position serves the Capital District region of New York, including Albany. Candidates must live in or near the region to support in-person school screenings, health fairs, community events, stakeholder meetings, and member outreach. Regional travel is significant and may range from approximately 50% to 85%, depending on business needs. Flexible scheduling is required, including occasional evenings and weekends. The role involves educating members about dental benefits and oral health practices, helping them navigate dental services and resources, and collaborating with internal teams and community partners. The position also tracks outreach and event outcomes, supports communications and educational initiatives, and handles protected health information confidentially.
Requirements
- Associate degree in Dental Hygiene.
- Current Dental Hygiene license in good standing and ability to meet LIBERTY credentialing requirements.
- At least two years of dental healthcare, dental office management, or dental insurance experience.
- Advanced knowledge of dental terminology.
- Strong verbal and written communication skills.
- Valid driver's license and proof of insurance meeting company requirements.
- Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
- Must reside in or near the Albany/Capital District region.
- Must be available for significant regional travel, approximately 50%-85% depending on business needs, and flexible scheduling including occasional evenings and weekends.
Nice To Haves
- Bilingual language skills.
- Experience working with diverse communities.
- Outreach experience working with members and providers.
- Managed care, government program, or HEDIS-related experience.
- Project management experience.
Responsibilities
- Provide outreach and education to LIBERTY Dental Plan members about dental benefits and oral health best practices.
- Conduct oral health screenings at schools, community events, health fairs, member meetings, and other community locations.
- Obtain and maintain required consent documentation for screenings and educational activities.
- Build relationships with community organizations, healthcare providers, schools, and local stakeholders.
- Help members understand and navigate available dental services and resources.
- Conduct member outreach calls and provide oral hygiene education to encourage preventive dental visits.
- Collaborate with Member Services, Provider Relations, Account Management, Customer Service, and Quality teams to support program goals.
- Track, report, and maintain data related to community events, outreach activities, and member engagement outcomes.
- Assist with developing and distributing program communications and educational initiatives.
- Maintain confidentiality and handle protected health information in accordance with applicable regulations.
Benefits
- Competitive pay structure and savings options.
- 401(k) retirement benefits with employer match, Roth IRA options, immediate vesting during the Safe Harbor period, and access to professional financial advice.
- Medical insurance with low-cost premiums for employee-only coverage; eligible dependents are subsidized.
- Employer-paid dental coverage for employees and eligible dependents.
- Vision insurance with low-cost premiums.
- Company-paid basic life and AD&D insurance, with optional supplemental coverage.
- Flexible Spending Accounts for healthcare and dependent care.
- Voluntary accident, critical illness, and hospital indemnity insurance.
- Long-term disability coverage.
- Wellness programs, including company-wide wellness challenges, BurnAlong memberships, and gym discounts.
- Employee Assistance Program for mental health and well-being.
- Vacation and sick leave, with the ability to roll over unused time.
- 10 paid company holidays.
- Tuition reimbursement for eligible educational expenses.
- Remote or hybrid work options are available for various positions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
