Community Crisis Stabilization Nurse Manager

Vinfen•Lowell, MA

7d•$117,875 - $125,600•Onsite

About The Position

The Community Crisis Stabilization Program (CCS) is a short-term behavioral health stabilization program. The Nurse Manager is responsible for working closely with the Program Director to oversee the nursing services for the Youth CCS unit (ages 13-18) and Adult CCS unit (ages 18+). The Nurse Manager, with the Program Director, has twenty-four hours a day/seven a week oversight of the medical and clinical aspects of the CCS units. The CCS serves as a medically necessary, less restrictive, and voluntary alternative to inpatient psychiatric hospitalization. The Program Nurse Manager ensures proper standards and regulations are adhered to as set forth by the funding source.

Requirements

Registered Nurse (RN) credentials valid in Massachusetts required.
Bachelor's degree in Nursing (BSN), MSN preferred.
Five or more years of experience in serving individuals with mental health, substance use and/or co-occurring disorders in a fast paced clinical or facility setting.
Previous supervisory experience required.
Strong interpersonal skills and excellent communication skills.
Must be complete CPR training within two weeks of hire and crisis Intervention training required within six months of hire.
Must be able to successfully pass a multistate CORI, SORI, reference check, employment verification, education and credentialing background check.
Knowledge of human services relative to current assignment
Knowledge of operations management procedures and practices
Sensitivity to cultural, religious, racial, disability, and gender
Familiar with MassHealth and managed care practices
Commitment to the delivery of client-focused care
Excellent critical thinking skills and experience interacting with staff and clients with diplomacy and objectivity.
Knowledge and use of advocacy techniques
Knowledge of organizational, strategic, participatory, collaborative skills
Knowledge of human, legal, civil rights, community, and other resources
Knowledge of available equipment, therapies, and service/community providers
Knowledge of empowerment and self-advocacy techniques
Knowledge of formal and informal assessment practices
Knowledge of participatory planning techniques
Knowledge of crisis intervention techniques
Knowledge of decision-making processes and ability to communicate same
Ability to provide leadership and team management to nursing staff.
Ability to balance and triage during many competing priorities.
Ability to make independent judgments and informed decisions on a timely basis.
Ability to work in a professional and confidential capacity.
Knowledge of personal computer applications and equipment, strong IT skills
Knowledge of documentation requirements
Five or more years of experience in serving individuals with mental health, substance use and/or co-occurring disorders in a fast paced clinical or facility setting.
Previous supervisory experience required.
Strong interpersonal skills and excellent communication skills.
CPR required within two weeks of hire.
Crisis Intervention required within six months of hire.
Staff Safety and Infectious Diseases required within six months of hire.
Registered Nurse (RN) in MA required.

Nice To Haves

MSN preferred.

Responsibilities

Directs and manages the activities of program nursing staff (RNs and LPNs), including Certified Medical Assistants, and MAP certified staff members, when appropriate. In conjunction with the Program Director (PD) and operational leadership, screens and hires nursing staff as warranted following budgeted allocations. Utilizes staff appropriately with the goal of optimizing effort, providing necessary medical/nursing care, and assists in achieving operational and financial goals.
Manages staff performance. Provides direction, training, and coaching. Implements recognition/rewards programs, conducts performance planning and review sessions, and provides guidance on career development. Responsible for counseling and corrective action, when necessary. Offers clinical and nursing support and supervision to nurses working at the CCS.
Plans and conducts monthly nursing meetings on a regularly scheduled basis and on an as needed basis.
In collaboration with Prescriber and PD, delegates nursing care assignments with an understanding of staff roles, knowledge, and capabilities.
Ensures that the intake of new clients is completed in a timely, professional manner. Arranges and performs intake procedures and conducts initial holistic assessment to determine client’s appropriateness for program. Provides first aid when and if necessary and is responsible for responding to urgent or acute care matters to coordinate and delegate next steps. Provides initial and ongoing comprehensive assessment, careplanning, interventions, and coordination of care for individuals in collaboration with the overseeing physician. Utilizing a variety of modalities ensures the client’s treatment addresses the mental health care needs.
Ensures the client’s medical care needs are appropriately and timely addressed.
Provides supervision and direction to program staff regarding medical and psychiatric needs, treatment/support plans and interventions. Ensures rehabilitative strategies and techniques are incorporated. Participates in various internal and external meetings regarding treatment/support planning.
Coordinates with multi-disciplinary teams for planning purposes to ensure comprehensive care plans are created that meet the individual client needs. Refers to specialists in the community when necessary while developing a professional community network. Maintains a healthy and collaborative team environment.
Is an advocate for clients and, as applicable for the youth CCS, families/parents during community group meetings.
Provides psychoeducation to clients (and families) related to medication management, health, and wellness. Assists in teaching clients (and caregivers) how to best manage client health conditions.
Facilitates timely discharge when appropriate and creates an environment in which family, and established relationships of the client can be fostered. Communicates with individuals and families in a manner that conveys respect, care, and sensitivity. Manages comprehensive discharge planning that addresses the client’s needs for continued recovery.
Provides problem resolution for staff and clients in collaboration with other community resources.
Fosters teamwork and leadership in work groups. Serves as preceptor, role model, and change agent.
Drafts new policies and procedures in collaboration with the Assistant Director of Nursing or Vice President of Nursing and PD as needed. Educates staff with new and updated policies and directives.
Responsible for the quality and timely completion of documentation for all clients. Ensures recordkeeping is complete and in compliance with all clinical, medication administration, and service/support plans.
Adheres to the Medication Security policy and ensures all medications are stored and locked properly.
Ensures compliance with all internal quality and external licensing, certification and accreditation standards and regulations, as well as program specific policies and procedures.
Represents Vinfen in professional, trade, regulatory, and funding source organizations; participates in committees, meetings, and other activities, as requested.
Manages adverse events (such as medication occurrences and other critical incidents). Ensures plans and corrective actions are reported and implemented. Ensure all medication errors and incidents are documented and reported in a timely fashion to the PD, Medical Director and/or Assistant Director of Nursing/Vice President of Nursing.
Responsible for scheduling the nursing, CMA staff and On Call coverage, ensuring proper and safe staffing. Provides on-call back-up and on-site support and intervention, when necessary.
Stores, administers, documents, and disposes of medication for clients consistent with regulatory mandates, Massachusetts Nursing Practice ACT under the Board of Registration in Nursing (BORN) and MAP requirements., funding source regulations and Company polices and protocols. Also, delegates to unlicensed personnel when and if necessary consistent with NPA. Ensures program compliance with Vinfen MAP protocols.
Makes recommendations to ensure maintenance and safety of physical site.
Performs other related duties, as required.

Benefits

A fully funded, employer-sponsored retirement plan that requires no employee contribution as well as an employee-funded 403(b) plan
First-rate Medical, Dental and Vision plans that are open all employees scheduled to work 30 hours per week or more. Plus, we offer a generous employer contribution toward the cost of medical insurance!
Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance (no cost to you!)
Employer-paid Short-Term Disability Insurance along with the option to purchase additional, voluntary, Short-Term disability insurance
Flexible Spending Reimbursement Accounts (Health and Dependent care)
Voluntary Term, Whole Life, Accident and Critical Care Insurance
15 days of Vacation per year
11 Paid Holidays
10 Sick Days per year
3 Personal Days per year
Educational Assistance and Remission Programs
$500 Employee Referral Bonus with no annual cap!
Discounted YMCA memberships
Access to discounted movie tickets