Community Coordinator

Brio Living Services•Kentwood, MI

12d•$18 - $20•Onsite

About The Position

In this role, you’ll be at the heart of our community—ensuring day-to-day operations run smoothly while creating a welcoming, supportive environment for residents. You’ll build strong relationships, respond to resident needs, and help maintain full occupancy by guiding the leasing process and connecting with prospective applicants. From coordinating resources to ensuring compliance with housing regulations, you’ll play a key role in both operational success and resident satisfaction. Your work will directly impact the quality of life within the community while helping us meet our financial and service goals.

Requirements

2+ years of relevant work experience, or a Bachelor’s degree in a related field from an accredited institution.
Experience in affordable housing property management.
Knowledge of HUD, LIHTC, COS, and the affordable housing industry.
Ability to provide excellent customer service and demonstrate strong work ethic.
Proficiency in computer skills, including Microsoft Office Suite.

Responsibilities

Make day-to-day decisions to effectively run the community, responding promptly to resident needs.
Develop and implement systems and guidelines for consistent and successful operations.
Manage the leasing process in accordance with the resident selection policy to achieve and maintain 100% occupancy.
Develop and pursue potential applicants to optimize occupancy levels.
Manage and maintain the lead management database for the community, generating reports as needed.
Build and maintain strong relationships with prospective and current residents, staff, vendors, and other professionals.
Refer residents and their families to appropriate community resources to meet their needs.
Collect and communicate resident rent responsibilities.
Assist with inspections.
Educate residents, staff, and visitors on emergency procedures.
Attend mandatory events, including educational seminars and Fair Housing Compliance meetings.