Community Coordinator II (Bilingual English/Bosnian)

WinnCompanies•St. Louis, MO

4d•Onsite

About The Position

WinnCompanies is seeking a Community Coordinator II to join their team at Aboussie Pavilion, an affordable housing community in St. Louis, MO. This is a bilingual role requiring fluency in English and Bosnian. The Community Coordinator is integral to the property management team, focusing on enhancing residents' quality of life across six key areas: Stable Housing, Employment, Education, Health, Community Engagement, and Economic Mobility. The role involves using community assessments and one-on-one coaching to identify resident needs, building a network of community partners, and coordinating resources, interventions, programs, and engagement opportunities. Additionally, the position provides concierge and administrative support.

Requirements

High school diploma or GED equivalent.
3-5 years of relevant work experience.
Ability to obtain Winn Community Coordinator Certification upon hire.
Demonstrated success with partner management.
Ability to produce complex documents, perform analysis, and maintain databases.
Experience with computer systems, particularly Microsoft Office.
A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
Excellent customer service skills.
Superb attention to detail.
Bilingual in English and Bosnian.
Ability to multi-task in a fast-paced office environment.
Ability to work with a diverse group of people and personalities.

Nice To Haves

Bachelor's degree in Social Work, Nutrition, Business, or related field.

Responsibilities

Create and implement an annual Connected Communities plan for the community based on need, interest, and opportunities.
Create a comprehensive strategy for program development and implementation, information collection, partnership development, and budget implications.
Manage property Connected Communities budget.
Review and track goals with Property Managers and Regional Managers.
Coordinate resources for residents that address six key community outcomes: housing stability, employment, economic mobility, education, health, and community engagement.
Provide direct assistance, program referrals, and 1-1 coaching (when necessary) to individuals and families based on assessed need.
Establish and maintain relationships with local service providers, resident leadership, community stakeholders, and other community partners in Winn’s 6 key outcome areas.
Create and manage Memorandums of Agreement (MOUs) with third parties providing services and programs on and off-site for residents.
Utilizing CONNECT, collect, manage, report on, and analyze resident data, and ensure accuracy and consistency with established data.
Data collected through annual resident questionnaires, resident touchpoints, community programs, activities, and partner reporting.
Effectively develop methods of communication with residents, including but not limited to quarterly community meetings, a monthly community newsletter, event flyers, and social media updates.
Actively participate in professional development opportunities provided by the region, department, and Winn.