Community Connector

Children's Hospital and Health System•Milwaukee, WI

About The Position

Through referrals from the Children's Hospital of Wisconsin Navigation program and the Next Door foundation, the Community Connector improves the health and well-being of identified families with children ages 0–5. The position partners with Community Services leadership to intervene and/or prevent these children from entering the foster care system. The role connects with families in an identified partner neighborhood, supports their social and medical needs, and shares relevant information on a weekly basis. It also facilitates continuity of care, connects participants with local services, documents needs and services confidentially, and supports community health and wellness programming. The position contributes to data collection, program improvement, continuing education, and quality assurance.

Requirements

High school graduate, GED, or HSED required.
Experience with community programs or health organizations required.
Knowledge of entitlement programs, intake assessments, and documentation.
Creative problem-solving skills.
Strong oral and written communication skills for assessing health concerns and referring participants to appropriate services.
Ability to interact professionally and effectively with health team members and community members.
Ability to work with medical professionals to ensure follow-up and coordination of recommended medical management.
Physical ability to perform assigned duties, including standing and walking approximately 75% of work time.
In-depth knowledge of the assets and challenges of low-income families.
Sensitivity to cultural diversity and families’ varying coping styles under stress.
Ability to work independently.
Computer, spreadsheet, and word-processing skills.

Nice To Haves

Some college preferred.

Responsibilities

Connect with participants in the identified partner neighborhood, support families’ social and medical needs, and disseminate social and medical information weekly.
Facilitate continuity of health care by planning and exchanging information with physicians, schools, and community health and social service agencies while preserving confidentiality.
Provide linkages to local services in response to participants’ identified needs.
Document participant needs, referrals, services or deliveries provided, and follow-ups systematically and confidentially in a database and/or electronic health record.
Translate and provide health education information to facilitate positive health behavior change.
May participate in needs assessments.
Keep current on office meetings, in-services, and communications.
Assist with data collection and data entry.
Identify annual professional growth goals and ways to achieve them; work toward program goals and participate in continuing education, quality assurance, and other improvement activities.
Support community development and integration by connecting with residents through the referral process and partnering with community-based organizations and internal partners.
Work with CHHS partner agencies, community-based organizations, and Neighborhood Specific Projects to implement joint community health and wellness programming.
Demonstrate an understanding of the Children’s Wisconsin health care delivery system and the impact of other health care delivery systems on the community.