Community Center Assistant - (Volunteer Programs)

Town of Fountain Hills•Fountain Hills, AZ

2d•Onsite

About The Position

The Town of Fountain Hills has an exciting part-time job opportunity in the Community Center. The Community Center Assistant supports volunteer programs, the Home Delivered Meals Program, and day-to-day Community Center activities. This position reports to the Volunteer Supervisor and helps coordinate programs, communicate with volunteers and participants, assist customers, and support events and special projects. This position is responsible for coordinating and supporting Community Center activities, presentations, programs, and volunteer-related services. Occasional non-traditional work hours may be required, including evenings, weekends, early mornings, and holidays. This is a part-time position expected to average approximately 20 hours per week.

Requirements

Work requires knowledge of a specific vocational, administrative, or technical nature, which may be obtained with six months/one year of advanced study or training past the high school equivalency.
Must be literate in Microsoft Word, Excel, PowerPoint, and Microsoft Outlook.
Minimum of two years' experience in progressively responsible program planning and coordination.
CPR/AED Certification.
Possession of a valid driver's license for a minimum of two years with a good driving record.
The Town currently designates this job as a “safety-sensitive position.” Accordingly, the Town requires satisfactory completion of a drug and alcohol screening as a condition of employment.
Work requires the ability to read and understand reports, letters, correspondence, schedules, budget material and purchase orders.
Work requires the ability to perform general math calculations such as addition, subtraction, multiplication and division.
Work requires the ability to write reports, letters, flyers, correspondence, schedules and purchase orders.
Work requires analysis and judgment in accomplishing diversified duties.
Work requires the exercise of independent thinking within the limits of policies, standards and precedents.

Nice To Haves

Junior college, vocational, business, and technical or correspondence schools are likely sources.
Appropriate certification may be awarded upon satisfactory completion of advanced study or training.
Equivalent combinations of experience and training that meet the minimum qualifications may be substituted.

Responsibilities

Provides support for the Home Delivered Meals Program, including new client intake, client and volunteer communications, payment assistance, and troubleshooting daily delivery route issues.
Maintains and updates essential volunteer records on an ongoing basis.
Coordinates volunteer onboarding for the Crisis Response Team and the Sonoran Conservancy
Assists the Volunteer Supervisor with special projects and community initiatives, including Make a Difference Day, Holiday programs and Activities & Volunteer EXPO.
Coordinates and implements Community Center activities, special presentations and events.
Serves as back up to other Community Center Assistants and to the Customer Service Representative at the front desk in the Community Center.
Performs routine clerical work such as designing flyers, creating signage, filing, making copies, answering phones, drafting public relations material, thank you letters, donation requests letters and other correspondence as needed.
Provides assistance to walk-in or phone-in customers.
Assists customers with social service needs including the medical equipment loaner program.
Coordinates program volunteers; demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively to provide quality customer service.
Ensures rooms are prepared in advance of activities, presentations, and other programs including audiovisual equipment, tables, chairs, and other required materials.
Assists with room set up and take down as needed for programs.
Promotes activities, presentations, and events through press releases, media outreach, website, social media, lobby kiosks, and newsletter.
Performs other related duties as assigned.