Community Cat Program Supervisor

San Diego Humane Society•San Diego, CA

1d•$27 - $30•Hybrid

About The Position

San Diego Humane Society is hiring a Full-Time Community Cat Program Supervisor for our Community Cat Program team! In this role, you’ll support the daily operations of the Community Cat Program (CCP) while supervising the Field Coordinator and Shelter Medicine Associates in their daily operations related to CCP, Community Spay Neuter, the Vaccine Clinic and other assigned areas. This position supports our mission by ensuring the flow and efficiency of the program is maintained while ensuring humane handling and individualized attention for each cat that goes through the program. This role delivers service at the gold standard level in alignment with the SDHS Way, to meet the needs of animals and the people who love them by leading with compassion, finding creative solutions, providing personalized care and building connections.

Requirements

Requires an associate’s degree in a related field and at least three (3) years of full-time related paid experience, or any equivalent combination of experience and education.
One year experience as a supervisor highly preferred.
Experience trapping cats as part of a Trap-Neuter-Return program required.
Must have a valid driver’s license and be approved by SDHS insurance carrier to drive a company or personal vehicle for work purposes.

Nice To Haves

Prior experience working with cats in a shelter, animal hospital, high-volume spay/neuter clinic or other similar environment preferred.
Bilingual (English and Spanish) preferred.

Responsibilities

Supervise CCP staff members including orientation and training, providing regular and timely feedback, conducting performance evaluations, ensuring compliance with SDHS trainings and policies, administering disciplinary actions, making recommendations for hiring and termination decisions, and providing coaching for staff and CCP volunteers.
Create and maintain staff schedules and oversee and approve timecard entries, changes, time-off requests, etc.
Support the CCP Manager in facilitating the needs of the program, which will include field work throughout San Diego, organizing volunteers, community relations and tracking in progress patients.
Will work closely with medical teams, Humane Law Enforcement, and other departments and serve as backup to the Manager and other leadership, including attending and/or leading meetings, and assuming other leadership duties.
Respond to escalated guest concerns, and regularly provide hands-on assistance to CCP team members to ensure timely and thorough completion of responsibilities.
Be available to staff for questions and to provide guidance and coaching as needed.
Assist with the coordination of trapping, caring, and returning (TNR) community cats to the field/their found location, including participating directly in TNR, and coordinating volunteers to do the same.
Responsible for vehicle and inventory management and assisting with data tracking and administrative support for CCP.