Community Case Manager

Calgary Dream Centre • Calgary, AB

1d

About The Position

Reporting to the Director of Community, the Community Case Manager is responsible for Case Management including but not limited to, goal planning, client assessments, weekly check-ins, support and advocacy. The individual in this role will develop a detailed understanding of the operations of Community Programs and could work in a dynamic and ever-changing environment, assisting the clients in developing life skills.

Requirements

• A minimum of 3 years’ experience working in the field of addiction and with marginalized populations
• Valid Driver’s License with 2 million liability insurance
• Well-developed and effective communication skills (written and oral)
• Demonstrated skills in critical thinking
• Flexibility for after-hours work as required to meet client needs

Nice To Haves

• Post-secondary degree/diploma/certificate in Social Work, Addictions Studies, Psychology, Behavioral Science, or a related and relevant discipline is preferred
• Experience with HMIS data base is an asset
• Ability to effectively manage confrontations and conflict
• Self-starter with excellent organizational and problem-solving skills
• Ability to manage priorities and workflow demonstrating excellent time management skills
• Knowledge of local social service agencies and referrals
• Knowledge in preparing reports, and ability to maintain client case files
• Ability to work with minimal supervision, take initiative and be self-motivated
• Acute attention to detail and a commitment to excellence and high standard

Responsibilities

• Mentoring clients and overseeing clients’ progress and interventions
• Monitoring housing and providing support, advice, and direction while ensuring open communication
• Maintaining conditions of properties, including keeping high standards of health, safety, and cleanliness for the clients
• Reporting to Property Management on all maintenance needs as well as emergencies related to property
• Tracking progress of clients and frequently analyzing, assessing and reviewing their objectives
• Keeping accurate and up to date case files, incorporating regular written case notes for clients, as well as relapse prevention plans relevant to all client cases
• Attending all meetings relevant to your position, i.e. weekly staff meetings, daily case management meetings, and other meetings on an as needed basis

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree