Community Case Manager-CSP

CHRYSALIS CENTER INCHartford, CT
$24 - $24Hybrid

About The Position

This position will provide community support/case management services. Responsibilities will primarily consist of the provision of direct care, and will be mostly community based; generally consist of guiding, assisting and supporting individuals who have complex psychiatric, substance abuse, medical, social and legal issues to improve their daily living skills, and assist them in their recovery process. Hours may vary by program.

Requirements

  • Bachelor’s degree plus one to two years of experience in mental health and substance abuse fields.
  • Experience managing program delivery.
  • Experience providing residential and community case management services.
  • Proficiency managing Microsoft and other computer applications used for tracking data and reporting outcomes.
  • Ability to adapt to change and competing priorities.
  • Possess and maintain a valid Driver's License.
  • Possess and maintain a reliable vehicle.
  • Possess and maintain current vehicle registration.
  • Possess and maintain current vehicle insurance.
  • Ability to effectively interact with clients and members of various teams within and outside the agency.
  • Adhere to strict Confidentiality and HIPAA Guidelines.

Nice To Haves

  • Masters’ degree may be considered in lieu of general experience.
  • Bi-lingual Spanish preferred.

Responsibilities

  • Provide community support/case management services.
  • Provide direct care, primarily community-based.
  • Guide, assist, and support individuals with complex psychiatric, substance abuse, medical, social, and legal issues.
  • Improve clients' daily living skills.
  • Assist clients in their recovery process.
  • Maintain operational knowledge of human services principles.
  • Determine appropriate interventions for clients.
  • Abide by all agency policies and procedures.
  • Complete and maintain documentation and required paperwork for all clients on time.
  • Manage all relationships on behalf of agency and clients in a professional and respectful manner.
  • Solve practical problems and deal with a variety of variables in situations with limited standardization.
  • Provide guidance, assistance, and support to clients.
  • Work collaboratively with the Chrysalis Team.
  • De-escalate crisis situations with professionalism and sound judgment.
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