Community Care Social Worker/Case Manager, HCBS Helena (Full Time)

Benefis Health System•Helena, MT

12d

About The Position

Benefis is hiring a Community Care Social Worker/Case Manager for its Home and Community-Based Services program in Helena. The role is primarily responsible for the human-service aspects of case management, meeting members’ psychosocial needs as part of a multidisciplinary Care Management Team. The team provides individualized, member-driven planning, coordination, assessment, and monitoring of services for enrolled Montana Big Sky Waiver Medicaid beneficiaries who are elderly or physically disabled and live in their own homes or communities rather than institutional care settings. The position provides psychosocial assessments and support related to mental health, housing navigation, financial stability, community resources, and long-term care placements. Its goal is to improve members’ quality of life, provide emotional support, and coordinate psychosocial services. The role requires managing deadlines and changing situations while maintaining accuracy, working with a variety of people, and handling stress and conflict. The employee will perform assigned duties, follow applicable licensing-board and agency requirements, and comply with Benefis Health System policies and procedures.

Requirements

Bachelor’s degree in social work, psychology, sociology, or another field related to social work.
Knowledge of case management methods, practice, and procedures.
Knowledge of the application of diagnostic and crisis-intervention skills.
Knowledge of the issues and needs of long-term care consumers.
Prior knowledge of managing a budget.
Knowledge of human behavior, disabilities, and the aging process.

Nice To Haves

Three years of social work experience in a health care setting is preferred.

Responsibilities

Provide case management focused primarily on members’ human-service and psychosocial needs.
Participate in individualized, member-driven planning, coordination, assessment, and monitoring of services as part of the multidisciplinary Care Management Team.
Provide psychosocial assessments and support related to mental health, housing navigation, financial stability, community resources, and long-term care placements.
Help improve members’ quality of life, provide emotional support, and coordinate psychosocial services.
Meet deadlines, maintain accuracy, and adapt to changing situations; work with a variety of people and handle stressful situations and conflict.
Perform assigned duties and comply with applicable licensing-board and agency requirements and Benefis Health System policies and procedures.