Community Behavioral Health Worker

Integrated Services for Behavioral Health • Lancaster, OH

21h

About The Position

Integrated Services for Behavioral Health (ISBH) is a community-minded behavioral health organization serving Southeastern and Central Ohio. It provides collaborative, personalized behavioral health and related services in partnership with local organizations. The Community Behavioral Health Worker provides direct services that empower individuals and families to build skills and overcome barriers related to behavioral health and daily functioning. The worker offers coaching and practical support in home, school, and community settings to help clients develop routines, coping strategies, and healthy communication. The role also helps clients access community resources, collaborates with internal teams and external partners, and maintains engagement with clients and caregivers. Services use trauma-informed and strengths-based approaches to promote recovery and resilience.

The position is based in Fairfield, Ohio, with travel within designated service areas. The pay range is $19.00 to $22.26 per hour, based on experience, education, and/or licensure. The organization describes its mission as delivering exceptional care through connection and emphasizes dignity, collaboration, wellbeing, excellence, and innovation.

Requirements

• High school diploma or GED equivalent.
• A bachelor’s degree in a related field or a minimum of 3 years of direct relevant experience.
• Experience working with individuals and families with multiple needs.
• Broad knowledge of community service systems.
• Advanced oral and written communication skills.
• Advanced organizational skills.
• Ability to bill Medicaid without restrictions.
• Valid driver’s license and ability to operate a motor vehicle.
• Appropriate level of auto insurance coverage.
• Ability to use a personal or company vehicle to provide services in homes, schools, and community settings.
• Ability to maintain confidential information.
• Ability to manage deadlines in a fast-paced, high-volume environment.
• Ability to work in an internet-based, automated office environment.
• Ability to maintain a high-speed internet connection.
• Ability to sit for prolonged periods at a desk and work on a computer.
• Ability to lift up to 15 pounds at times.

Nice To Haves

• Experience partnering with local behavioral health systems, housing, legal systems, and social services.
• At least 3 years of experience in a related field.

Responsibilities

• Engage individuals and families in home and community settings to identify strengths, barriers, and goals related to behavioral health and daily functioning.
• Provide skill building, coaching, and practical support in home, school, and community settings.
• Support clients in developing routines, coping skills, emotional regulation, executive functioning skills, and healthy communication patterns.
• Help clients navigate community resources through modeling, coaching, and teaching.
• Deliver care in home and community-based settings.
• Collaborate with internal programs and external partners to support quality of care.
• Maintain consistent communication with clients, caregivers, and team members to support engagement and follow-through.
• Use databases and Electronic Health Record systems for accurate client documentation and follow ISBH EHR documentation policy.
• Meet ISBH standards for productivity and quality of service delivery.
• Comply with HIPAA, mandated reporting requirements, and professional ethical guidelines.
• Participate in team meetings, supervision, and required training.
• Use trauma-informed, strengths-based approaches in client and team interactions.
• Travel within designated service areas.
• Perform other duties as assigned.

Benefits

• Generous paid time off.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Short-term disability.
• Long-term disability.
• 401(k) with employer match.
• Employee Assistance Program (EAP) providing support and resources for employees and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED