Community Based Program Specialist

Girl Scouts of Northern California•San Jose, CA

2d•Hybrid

About The Position

The Community Based Program Specialist will support program delivery including materials management, training, data entry and analysis. They will organize and lead youth programs, activities, events and field trips. Skills required to be successful in this role include youth development program and event design, planning, implementation and evaluation, presentation and facilitation skills (in-person and virtual), and organizational and tracking skills. This position is a full-time non-exempt, 37.5 hours per week role and will be required to work in the office and/or field at least 2 days per week, and occasional evening and weekend hours. Evening and weekend hours will be planned in advance whenever possible. Daily, weekly and monthly activities include preparing, collecting, entering and submitting organized and complete participant data and forms and reports in a timely manner, such as attendance, registrations, health evaluation forms, permission slips, etc. Maintaining data tracking systems to support the data needs for internal stakeholders, supporting the development of curriculum and program quality training materials, and facilitating training of instructional staff on curriculum, program quality, and other relevant areas. Collaborating with the Sr. Manager to inventory and order supplies, and developing and maintaining positive relationships with participants, parents, site administrations, school representatives and other community contacts. Coordinating and facilitating events and programs as assigned, attending fieldtrips and substituting for instructors in direct program delivery, as needed. In addition, this individual should demonstrate mission-driven commitment, collaboration, effective communication, critical thinking, a growth mindset, nurturing diversity, equity, inclusion and belonging, and personal responsibility for work.

Requirements

Ability to work from home, as needed
Able to attend in-person activities/meetings across the assigned territory and/or central office
Able to work a flexible schedule including evenings and weekends
1+ years of college and/or related experience and/or training
Proficient in cloud-based applications such as Microsoft Office (including Word, Excel, Outlook, and PowerPoint) or Google Suite (Google Docs, Sheets, Slides, etc.)
Strong interest in understanding and creating safe spaces that empower our youth members (K-12)
A minimum of 1 year in working with communities in youth, family and/or volunteer service organizations
Valid California driver’s license, access to reliable transportation, and proof of insurance.
Able to pass GSNorCal’s background screening process (including fingerprinting, criminal, education, social security and Department of Motor Vehicle verification)

Nice To Haves

Internet connection available through high-speed internet or cell phone data WIFI connection
Bilingual in Spanish and/or Vietnamese, or other language, and English
Confidence in using Customer Relationship Management (CRM) software such as: Salesforce or Zoho-Bigin
Success in working with diverse communities
Knowledge of Girl Scout mission and programs

Responsibilities

Prepare, collect, enter and submit organized and complete participant data and forms and reports in a timely manner, such as attendance, registrations, health evaluation forms, permission slips, etc.
Maintain data tracking systems to support the data needs for internal stakeholders
Support development of curriculum and program quality training materials
Facilitate training of instructional staff on curriculum, program quality, and other relevant areas
Collaborate with the Sr. Manager to inventory and order supplies
Develop and maintain positive relationships with participants, parents, site administrations, school representatives and other community contacts
Coordinate and facilitate events and programs as assigned
Attend fieldtrips and substitute for instructors in direct program delivery, as needed