Community Based Peer Support Training and Education Coordinator

High Point & SEMCOA•New Bedford, MA

25d

About The Position

Community Based Peer Support Training and Education Coordinator Program & Location: Community Based Recovery Services/New Bedford Education: Bachelor’s degree in human services or related field is preferred or two (2) years’ experience in human services may be substituted. Pay Range: Starting at $58,656 Shift: Monday - Friday 8am - 4:30pm Status: Full Time Community Based Peer Support Training and Education Coordinator Requirements Must always present as courteous and professional Demonstrated flexibility and ability to perform multiple tasks Must have excellent verbal and written communication skills, including the ability to organize ideas in logical and clear fashion Proficient and knowledge of basic computer skills and software programs including the ability to learn, use and train HPAO`s electronic medical records Must have the ability to work with others in cooperative and collaborative manner An understanding of the relationship between substance use and mental health issues and/or self-help programs An understanding of boundaries and ethics Comply with Federal Regulations, 42 CFR Part 2, Substance Abuse Confidentiality Regulations and HIPAA Regulations Certification in the HPAO approved de-escalation program Expertise in recovery coaching. Capacity to provide performance support for recovery coaches Familiarity with recovery community, services and resources. Capability of building an effective coach-recoveree relationship. Cross-cultural skills, and experience with culturally diverse populations. Participation in annual TB screening CPR Certification Community Based Peer Support Training and Education Coordinator Responsibilities Compliance and working knowledge of applicable HPAO policies and procedures Work closely with internal programs, community partners, and stakeholders to market Recovery Coach trainings. Represent the organization at conferences, community events, and professional forums. Coordinate with internal trainers, CCAR consultants, and certification bodies. Monitor training effectiveness through feedback, assessments, and performance metrics. Ensure compliance with state, federal, and accreditation standards. Maintain accurate records of training activities, work with accounts receivable to ensure invoices are being paid, and staff certifications. Responsible for the scheduling of all training courses, ordering of workbooks Interact with local and community service networks in a manner that enhances the public relations of the facility, and increases community services Coordinate with other departments/facilities to enhance and ensure quality care Attends all programmatic, organizational and committee meetings as assigned Collaborate and participate in meetings with other community organizations to enhance communication and service delivery within the community Promote awareness of peer support values and principles across the organization. Provide education to non-peer staff about the role and impact of peer support. Advocate for the integration of peer support into broader service delivery systems. Provide group/individual supervision to program staff and maintain supervisory notes and staff evaluations. Facilitate Recovery Coach Academy and Ethical Consideration training for recovery coaches Provide direct client services as determined by Program Director Maintain required billable hours and productivity based on caseload size Must become Recovery Coach Supervisor trained and a Recovery Coach Professional Facilitator (RCP-F) within 9 months of employment Meet with Program Director regularly All other duties as assigned by Program Director Community Based Peer Support Training and Education Coordinator Qualifications Bachelor’s degree in human services or related field is preferred or two (2) years’ experience in human services may be substituted. Recovery Coach and Recovery Coach Supervisor trained preferred. Benefits Medical Insurance Dental Insurance Vision Insurance Long & short term disability Discounted auto/home and renters insurance 403b - Retirement FSA & DCA PFML Employee Assistance Program Bonuses & Referral Free & Discounted Courses to become a Licensed Counselor or Recovery Coach Company Paid CEU Trainings w/ Education Days to Complete CEU's Free meals at Select Programs (when available) Unmatched Leave Time (FT employees can earn up to 3 weeks in first year) About Us High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life. High Point provides a range of community-based services including Community Based Recovery Support (CBRS). CBRS was created to provide additional support to people as they work on their recovery within their communities. Often, clients who have been in an addiction treatment or Section 35 facility and are transitioning back into their communities' benefit from extra support.

Requirements

Must always present as courteous and professional
Demonstrated flexibility and ability to perform multiple tasks
Must have excellent verbal and written communication skills, including the ability to organize ideas in logical and clear fashion
Proficient and knowledge of basic computer skills and software programs including the ability to learn, use and train HPAO`s electronic medical records
Must have the ability to work with others in cooperative and collaborative manner
An understanding of the relationship between substance use and mental health issues and/or self-help programs
An understanding of boundaries and ethics
Comply with Federal Regulations, 42 CFR Part 2, Substance Abuse Confidentiality Regulations and HIPAA Regulations
Certification in the HPAO approved de-escalation program
Expertise in recovery coaching.
Capacity to provide performance support for recovery coaches
Familiarity with recovery community, services and resources.
Capability of building an effective coach-recoveree relationship.
Cross-cultural skills, and experience with culturally diverse populations.
Participation in annual TB screening
CPR Certification

Nice To Haves

Recovery Coach and Recovery Coach Supervisor trained preferred.

Responsibilities

Compliance and working knowledge of applicable HPAO policies and procedures
Work closely with internal programs, community partners, and stakeholders to market Recovery Coach trainings.
Represent the organization at conferences, community events, and professional forums.
Coordinate with internal trainers, CCAR consultants, and certification bodies.
Monitor training effectiveness through feedback, assessments, and performance metrics.
Ensure compliance with state, federal, and accreditation standards.
Maintain accurate records of training activities, work with accounts receivable to ensure invoices are being paid, and staff certifications.
Responsible for the scheduling of all training courses, ordering of workbooks
Interact with local and community service networks in a manner that enhances the public relations of the facility, and increases community services
Coordinate with other departments/facilities to enhance and ensure quality care
Attends all programmatic, organizational and committee meetings as assigned
Collaborate and participate in meetings with other community organizations to enhance communication and service delivery within the community
Promote awareness of peer support values and principles across the organization.
Provide education to non-peer staff about the role and impact of peer support.
Advocate for the integration of peer support into broader service delivery systems.
Provide group/individual supervision to program staff and maintain supervisory notes and staff evaluations.
Facilitate Recovery Coach Academy and Ethical Consideration training for recovery coaches
Provide direct client services as determined by Program Director
Maintain required billable hours and productivity based on caseload size
Must become Recovery Coach Supervisor trained and a Recovery Coach Professional Facilitator (RCP-F) within 9 months of employment
Meet with Program Director regularly
All other duties as assigned by Program Director