Community Support Team - Peer Support Specialist

Pathways to Life•Rutherfordton, NC

About The Position

Pathways to Life, Inc. is a mission-driven behavioral health organization dedicated to empowering individuals and families across North Carolina. We believe that high-quality care begins with a strong, supported team—and we are committed to providing a workplace where employees can grow, lead, and make a meaningful impact. At Pathways, you’ll join a collaborative and compassionate team that values professionalism, integrity, and innovation. We offer opportunities for advancement, ongoing training, and the chance to work in a dynamic environment where every role contributes to improving the lives of the people we serve. When you join Pathways to Life, you’re not just starting a job—you’re becoming part of a team that changes lives, strengthens communities, and supports your professional development every step of the way. Position Summary The CST Peer Support Specialist provides person-centered, recovery-focused support to members in the community. This role uses lived experience and specialized Peer Support training to model recovery, promote independence, and assist members in developing skills necessary for stability, resilience, and improved quality of life. The PSS works collaboratively with the CST QPs, Team Lead, Licensed Professionals, and community partners to support each member’s Person-Centered Plan.

Requirements

NC Certified Peer Support Specialist (CPSS) credential
Lived experience in recovery from mental health and/or substance use challenges.
Valid driver’s license, clean driving record, and reliable transportation.
Ability to maintain professional boundaries and model recovery-oriented behavior.
Strong communication and documentation skills.

Nice To Haves

Experience working in community-based behavioral health services.
Familiarity with MCO requirements (Vaya, Partners, Trillium, etc.).
Comfort using EHR systems

Responsibilities

Provide recovery-focused peer support services in alignment with CST service definitions.
Use lived experience to build rapport, inspire hope, and foster member empowerment.
Assist members with coping strategies, daily living skills, self-advocacy, and recovery planning.
Support members in navigating community resources, benefits, and natural supports.
Participate in developing, implementing, and monitoring the Person-Centered Plan.
Document all services accurately and in compliance with agency and MCO standards.
Provide crisis support, de-escalation, and linkage to appropriate services when needed.
Accompany members in community settings to promote independence and success (appointments, housing, employment, etc.).
Participate in weekly CST team meetings and case reviews.
Maintain professional boundaries, confidentiality, and ethical conduct at all times.
Engage in ongoing training and supervision to support skill development and certification requirements.
Collaborate with the CST team to monitor progress, identify barriers, and adjust interventions as needed.