Community Based Organization Services Support Coordinator

Taleo Social Sourcing•Chicago, IL

About The Position

The Community Based Organization Services Support Coordinator is a specialized, grant-funded role established through a collaborative agreement between Chicago Public Schools (CPS), the Office of Early Childhood Education (OECE), and district Community-Based Organization (CBO) partners. Reporting to the Manager, Early Childhood Programs & Services, the coordinator serves as a process navigator and family support resource, guiding families and agencies through the referral process. The role provides administrative support, referral coordination and monitoring, and technical assistance to teachers and programs.

Requirements

Bachelor’s degree from an accredited college or university.
Ability to travel to multiple locations during the same workday.
Access to reliable transportation for travel within the City of Chicago.
Solid understanding of early childhood program structures and the CPS special education referral and evaluation timeline.
Strong collaborative skills and ability to serve as a clear, welcoming administrative link between CBO staff, families, and CPS departments.
Proficiency with student information systems and databases, such as ASPEN, IMPACT, and COPA, to monitor administrative milestones and children’s progress.
Ability to proactively identify and resolve logistical barriers, such as scheduling conflicts, missing documentation, and transit issues.
Ability to explain and train community partners on administrative referral processes, paperwork requirements, and navigation pathways.
Strong interpersonal and verbal and written communication skills.
Must establish and maintain residency within the City of Chicago within six months of hire and throughout employment; all CPS employees must be Illinois residents.

Nice To Haves

Bachelor’s degree in Early Childhood Education, Child Development, Human Services, Public Administration, or a related field.
Professional experience supporting early childhood programs, community partnerships, or social service coordination, including direct support for families navigating public systems or community resources.
Experience supporting Community-Based Organization programming and multi-agency partnerships.

Responsibilities

Provide administrative process support for CBO partners and families.
Guide partners and families through the referral process, helping families overcome logistical barriers and complete scheduled evaluation appointments.
Notify stakeholders of upcoming CPS evaluations and assist with scheduling logistics and access to resources and materials for remote or virtual evaluation appointments.
Respond to agency and family inquiries about student referral, evaluation, and enrollment status using database systems.
Coordinate services across CPS departments, CBOs, and families, helping remove administrative and logistical roadblocks to the evaluation process.
Assist CBO agencies in assembling and submitting complete, high-quality CPS referral packets and provide guidance on administrative next steps.
Provide technical assistance to teachers and programs as needed.
Monitor system databases, including ASPEN, IMPACT, and COPA, to track children’s progress through the referral-to-evaluation process and support accurate administrative monitoring.
Collaborate with program administrators to identify and resolve process-related issues involving enrollment, transportation, and scheduling.
Collaborate across CBOs, schools, and OECE teams to support consistent practices, including Teaching Strategies Gold (TSG), handbook updates, and IDEC standards.
Perform other duties as assigned.