Community Based Lead Case Manager

Deborah's Place•Chicago, IL

1d•$55,000 - $60,000•Onsite

About The Position

This position is responsible for management and administration of day to day operations of the community based services program including: management and support of case management services; management of record keeping and data quality, supervision of assigned staff and interns, and compliance with all agency and funder requirements.

Requirements

Bachelor's Degree in Social Work or related field.
Professional Licensure in the State of Illinois (LSW, LCSW, LCPC) or equivalent preferred.
Minimum 2 years of case management or social service experience.
Minimum 2 years of supervisory experience.
Knowledge of issues surrounding homelessness, mental illness and substance use
Proficiency in Microsoft office software
Effective oral and written communication skills
Good organizational skills
Conflict management and crisis intervention skills
Demonstrate clear and professional boundaries
Act in a professional manner
Valid Illinois driver's license, proof of insurance and own transportation required.

Nice To Haves

Master degree preferred.
Professional Licensure in the State of Illinois (LSW, LCSW, LCPC) or equivalent preferred.

Responsibilities

Assist in landlord mediation when issues arise between tenants and landlords
Assist case managers with challenging cases, accompanying staff to home visits as needed
Oversee the Community Based Services staffing schedule and ensure coverage during absences
Provide crisis intervention in mental health and/or medical emergencies
Work with case managers to ensure goal achievement in the areas of housing, income and health
Monitor program outcomes and ensure continuous quality improvement
Engage in and provide clinical supervision in both group and individual formats
Work with tenants to address issues in order to prevent eviction
Manage and distribute petty cash, transit cards, and other resources for case managers
With other Community Based Housing Lead Case Manager, host team meetings to ensure communication and staff development opportunities for community-based case managers
Create systems and documents to improve compliance and time management for staff
Regularly review files to ensure timeliness and accuracy
Work collaboratively with the Program Data Manager to ensure data quality
Comply with HUD guidelines and participate in monitoring/site visits with HUD, the CoC, the Center for Housing and Health and other parties as need