Community Banking Supervisor

ACNB BANK • Hanover, PA

3h • Onsite

About The Position

Join ACNB Bank as a Community Banking Supervisor and be a driving force behind creating exceptional customer experiences, achieving office goals, and fostering a collaborative, customer-oriented culture. We're looking for a seasoned professional with banking experience and strong leadership skills to lead and empower a dynamic banking team while ensuring operational excellence.

Requirements

• Minimum of 2 years as a Community Banking Associate or a comparable position with demonstrated understanding of operational and administrative banking functions.
• Strong leadership and management skills
• Attention to detail
• Proficiency in Microsoft Office programs
• Effective communication
• High school diploma or equivalent required
• Capacity to lift and move currency/coin (up to 50 lbs.)

Nice To Haves

• Banking experience

Responsibilities

• Effectively supervise, coach, and mentor the Community Banking Associate team to achieve performance expectations, uphold standards, and foster an atmosphere of teamwork and communication.
• Ensure consistent delivery of high-quality customer service experiences and resolve inquiries and service deficiencies promptly and accurately.
• Maintain precision in balancing and managing vault, office currency, and coin levels, while ensuring adherence to controls, audit requirements, and regulatory compliance.
• Facilitate office-wide success by guiding the team to identify sales opportunities and make referrals to other departments or services.
• Mitigate risks by ensuring strict compliance with policies, procedures, and security protocols to protect the bank and customers.

Benefits

• Health (starts on 1st of month after start date), Dental, and Vision Insurance
• Free/low cost supplemental health insurance programs for orthopedic/imaging services and high cost prescriptions
• 401K with up to 4% employer match
• Generous PTO package plus 12 Bank paid holidays
• Career growth and ongoing training and development opportunities
• Employee recognition & service awards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees