Community Banking Specialist

ACNB BANK • Biglerville, PA

1d • Onsite

About The Position

Join ACNB Bank as a Community Banking Specialist, also known as Sr. Platform Specialist, Sr. Universal Banker, or Sr. Relationship Banker, working between our North Gettysburg and Upper Adams Offices in Gettysburg and Biglerville, PA. This role is pivotal in shaping the financial well-being of our customers and community. We are seeking a banking professional with a passion for relationship-building, a drive to provide exceptional service, and the ability to deliver results.

Requirements

• High school diploma or equivalent required.
• Minimum of 3-5 years in banking or a related position with proven success in meeting sales goals and delivering exceptional customer service.
• Proficient in Microsoft Office programs.
• Multitasking skills.
• Attention to detail.
• Interpersonal communication skills.

Nice To Haves

• Familiarity with the Gettysburg and surrounding areas and the community is highly preferred.

Responsibilities

• Meet and exceed customer satisfaction goals by ensuring accurate profiling, delivering tailored solutions, and maintaining a customer-centric approach aligned with Service Excellence Standards.
• Achieve and surpass individual sales targets while contributing to office-wide sales objectives by effectively identifying cross-selling and referral opportunities.
• Ensure compliance with all internal controls and regulatory requirements, minimizing risk to the bank and safeguarding against fraudulent activity.
• Maintain high levels of accuracy and completeness when opening deposit accounts, processing loan applications, and conducting financial transactions.
• Strengthen customer relationships by successfully referring clients to other lines of business (Wealth Management, Mortgage Lending, etc.) and fostering team collaboration.

Benefits

• Health, Dental, and Vision Insurance
• Free/low cost supplemental health insurance programs for orthopedic/imaging services and high cost prescriptions
• 401K with up to 4% employer match
• Generous PTO package
• 12 Bank paid holidays
• Career growth and ongoing training and development opportunities
• Employee recognition & service awards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED