Community Banking Specialist I

ACNB BANK • Chambersburg, PA

10d • Onsite

About The Position

Join ACNB Bank as a Community Banking Specialist at our Norland Avenue Office in Chambersburg. This role is pivotal in shaping the financial well-being of customers and the community. We are seeking a candidate with banking experience, a passion for relationship-building, and the ability to deliver results. The position is also known as Platform Specialist, Universal Banker, or Relationship Banker.

Requirements

• High school diploma or equivalent required.
• Minimum of 2 years in banking or a related position with proven success in meeting sales goals and delivering exceptional customer service.
• Proficient in Microsoft Office programs, multitasking, attention to detail, and interpersonal communication.
• Familiarity with the Chambersburg area and its community is highly preferred.

Nice To Haves

• Banking experience preferred.
• Familiarity with the Chambersburg area and its community.

Responsibilities

• Meet and exceed customer satisfaction goals by ensuring accurate profiling, delivering tailored solutions, and maintaining a customer-centric approach aligned with Service Excellence Standards.
• Achieve and surpass individual sales targets while contributing to office-wide sales objectives by effectively identifying cross-selling and referral opportunities.
• Ensure compliance with all internal controls and regulatory requirements, minimizing risk to the bank and safeguarding against fraudulent activity.
• Maintain high levels of accuracy and completeness when opening deposit accounts, processing loan applications, and conducting financial transactions.
• Strengthen customer relationships by successfully referring clients to other lines of business (Wealth Management, Mortgage Lending, etc.) and fostering team collaboration.

Benefits

• Health, Dental, and Vision Insurance (starts on 1st of month after start date)
• Free/low cost supplemental health insurance programs for orthopedic/imaging services and high cost prescriptions
• 401K with up to 4% employer match
• Generous PTO package
• 12 Bank paid holidays
• Career growth and ongoing training and development opportunities
• Employee recognition & service awards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED