Community Association Transition Specialist

NEXT GENERATION MANAGEMENT SERVICES LLC•Sunrise, FL

3d•$21 - $24•Onsite

About The Position

Next Generation Management & Accounting (NGMA) is a growing South Florida community association management company focused on doing things differently. We believe strong management starts with strong people, clear processes, modern technology, accountability, and a culture where team members are encouraged to grow. Our team works collaboratively across departments rather than operating in silos, and we continuously look for better ways to serve our communities and support our employees. For professionals coming from another management company, NGMA offers the opportunity to broaden your experience, work closely with multiple departments, learn new technology, and develop beyond the traditional property management career path. NGMA is seeking a Community Association Transition Specialist to join our Operations team. This is a unique role within community association management. Instead of being responsible for the daily operations of one community, you will help coordinate the onboarding and offboarding of condominium, HOA, and cooperative associations across our portfolio. You will work closely with Community Managers and departments including Accounting, Client Relations, Vendor Relations, Communications, Applications, and Technology to ensure each new association is fully operational and ready for service from Day 1.

Requirements

You do not need previous experience working specifically in a Transition Department.
We are especially interested in candidates who already understand community association management and want to expand their experience into operations and project coordination.
You may be a strong fit if you have worked as a: Assistant Property Manager, Assistant Community Association Manager, Community Association Administrator, Property Management Administrator, Management Assistant, Community Association Coordinator, Operations Coordinator
Are exceptionally organized and detail-oriented.
Can manage multiple deadlines and projects simultaneously.
Take ownership and follow tasks through to completion.
Are comfortable following up when information is outstanding.
Communicate professionally with Boards, managers, vendors, and team members.
Identify potential problems early and escalate appropriately.
Enjoy creating structure, maintaining checklists, and keeping projects moving.
Are comfortable learning and using new technology.

Nice To Haves

Previous condominium, HOA, or cooperative association experience strongly preferred.
Florida community association management experience is a plus.
Experience supporting a Community Association Manager or Property Manager is highly desirable.
Familiarity with association financials, governing documents, vendors, insurance, homeowner records, applications, and Board operations.
Experience with CINC Systems is a plus.
Experience with Zoom Workplace, including Zoom Meetings, Team Chat, Docs, or other collaboration tools, is a plus.
Experience with Google Workspace, Microsoft Office, and workflow or project-management platforms is preferred.
An associate's or bachelor's degree is preferred but not required when equivalent industry experience is available.

Responsibilities

Coordinate new association onboarding and offboarding projects from beginning to end.
Maintain transition timelines, checklists, deadlines, and project trackers.
Coordinate the collection of governing documents, financial records, contracts, insurance information, vendor records, homeowner data, and other association records.
Work across departments to ensure operational setup is completed on schedule.
Track system configuration, homeowner portal setup, banking, payment processing, and other implementation activities.
Coordinate Board onboarding and transition meetings.
Communicate professionally with Boards, prior management companies, vendors, and internal teams.
Identify missing information, delays, and potential risks before they impact implementation.
Provide regular transition updates and follow up on outstanding action items.
Maintain accurate transition documentation and help improve SOPs, templates, and processes.