On-site Community Association Manager

CAMS (Community Association Management Services)•Bald Head Island, NC

4d•$70,000 - $99,999•Onsite

About The Position

CAMS is seeking an On-site Community Manager to oversee the BHI Hammocks HOA, a full-time fractional ownership community featuring 25 cottages, a 6.5-acre property, and a clubhouse. The role involves building relationships with homeowners and the Board of Directors, providing management oversight, and focusing on larger projects and exceptional service. The community is located on a barrier island accessible by ferry, and the manager will be provided with a ferry and parking pass. The position requires on-site presence during specified office hours, including extended hours on Thursdays for turnover.

Requirements

Formal education or professional work experience in Community Management or related field.
Ability to quickly learn new technology.
Written and oral communication skills.
Excellent time management skills.
Public speaking/presentation skills.
Proficiency in Microsoft office applications (Word, Excel, Outlook).
Ability to adapt to varying tasks and problem-solving.
Ability to negotiate and mediate.
High attention to details including understanding of building components, landscaping, and the community.
Able to handle physical activities such as walking up to 3 miles a day, climbing stairs to inspect cottages/properties, and easy lifting up to 30 pounds.
Detail-oriented ability to manage budget.
Ability to review and analyze financial reports.
Ability to work on a barrier island accessible only by ferry.

Nice To Haves

Bachelor's Degree preferred.
CAI designations strongly preferred.
Prior homeowners association, property management, and/or hospitality experience is preferred.

Responsibilities

Maintain communication with homeowners and respond to their needs in a timely manner.
Demonstrate commitment to quality customer service and foster a welcoming atmosphere for homeowners and guests.
Schedule, prepare for, and attend monthly Board update meetings and quarterly Board meetings.
Organize and implement the Annual Homeowners Meeting.
Analyze monthly financial reports and create variance reports for the board of directors.
Create monthly management reports.
Develop and recommend the annual operating budget and Mid-Year Forecast.
Attend and contribute to committee meetings (Finance, Long Range Planning, Landscaping).
Recommend, contact, and coordinate third-party service providers for community maintenance and special projects.
Work with third-party professionals (engineers, legal, insurance, construction management, marketing).
Attend regular meetings with the management firm.
Recommend aesthetic, maintenance, and safety improvements to the community.
Recommend and ensure the consistent execution of emergency/storm management activity.
Perform other job functions as assigned, including personnel management of on-site staff.
Abide by the Association’s governing documents and contracts; implement procedures as needed.