Community Association Manager / Portfolio CAM (HTX42926)

RealManage•Houston, TX

9d•Onsite

About The Position

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states + Washington DC and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients. Ranked among the top firms in the community management industry, RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce. Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements. Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management. RealManage is a values-based company with the following values as our guiding principles: · Integrity: we always do the right thing. · Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship. · Selflessness: more than teamwork; we are part of something special and much larger than any of us. · Personal Relationships: we are a professional services company; people do business with people they like. · Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

Requirements

Position requires driving - a valid DL and reliable transportation is needed.
High school diploma or GED required.
Minimum of one (1) year managing Homeowner Associations (HOAs) required.
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Excellent interpersonal skills.
Excellent writing skills.
Excellent technology skills.
Flexibility and humility.
Excellent organizational skills.
The ability to work independently.

Nice To Haves

Associate or higher degree highly preferred.
CAI designation(s) strongly preferred.

Responsibilities

Serve as a professional advisor to the Board of Directors of each community assigned.
Acquire and maintain current knowledge of state and regulatory agency statutes and the community’s documents, policies, and procedures.
Provide weekly updates of open items and ongoing reporting to the Board regarding collections, ACC requests, compliance, service requests, and work order activity.
Run a Board or Annual Meeting and create monthly management reports, which depict the actual condition of community amenities, progress of specific key initiatives, and makes clear and concise recommendations.
Assist the Board with the selection of contractors and insurance carriers to maintain and protect the community.
Provide vendor management oversight, including set-up, bid process, through contract and oversight.
Oversee and approve payment of vendors providing service to community association.
Develop and submit a complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the association.
Work with the accounting team to ensure the accuracy and ongoing maintenance of finances, variance reports, and invoice processing.
Possess knowledge of cash balances and availability of funds for projects, monitor aging reports to ensure timely legal action regarding collections, and any other legal action before the association.
Build and foster positive relationships with residents to ensure a high level of service, timely and complete resolution of resident concerns, good communications, and continuous improvement in services for the community.
Attend monthly Manager’s and training meetings as required.
Conduct business at all times with the highest standards of personal, professional and ethical conduct.
Display exceptional ability to analyze and deal with a variety of situations that otherwise could be potential problems.
Perform other work-related tasks as assigned.