PORTFOLIO MULTI CAM

Folio Association Management•Miami Beach, FL

5d•Onsite

About The Position

The portfolio Multi-property Licensed Community Association Manager (CAM) is responsible for providing onsite leadership and operational oversight for two luxury condominium communities in the Miami Beach area. This role requires a highly organized, service-oriented professional with the ability to effectively balance day-to-day operations, financial management, and resident relations across multiple properties. The CAM demonstrates strong leadership, attention to detail, and a proactive approach to community management, ensuring both properties maintain high standards of service, compliance, and resident satisfaction. The CAM operates within a structured onsite presence model, working four (4) front desk day shifts per week (8:00 AM – 4:00 PM), rotating between both communities. This hands-on approach enhances visibility, strengthens resident engagement, and supports seamless operational execution.

Requirements

Active Florida CAM License (Required)
Minimum 2+ years of onsite condominium management experience (South Florida preferred)
Proven experience supervising onsite staff and vendors
Strong working knowledge of: Florida Condominium & HOA regulations
Strong working knowledge of: Financial reporting and budgeting
Strong working knowledge of: Property operations and maintenance systems
Proficiency in Microsoft Office and property management software

Nice To Haves

Experience managing luxury high-rise residential communities strongly preferred
Experience managing communities with religious or culturally specific operational requirements (e.g., Shabbat observance in residential buildings) preferred
Bilingual (English/Spanish) preferred

Responsibilities

Serve as the primary liaison between the Boards of Directors, residents, developer, and FAM
Lead Board meetings, prepare agendas, and deliver comprehensive management reports
Provide strategic recommendations on operations, capital planning, and risk mitigation
Ensure compliance with governing documents, Florida Statutes, and association policies
Work closely with the developer to deliver on the vision and customer service standards
Supervise onsite staff including front desk, maintenance, and janitorial teams
Establish and enforce service standards aligned with luxury condominium expectations
Conduct regular property inspections and ensure preventative maintenance programs are executed
Maintain detailed operational logs, equipment records, and compliance documentation
Develop and maintain a working knowledge of Jewish Sabbath (Shabbat) and religious holiday observances as they relate to high-rise residential operations.
Coordinate building operations to support observant residents, including: Elevator programming (e.g., Shabbat mode where applicable), Access control accommodations, Lighting and common area adjustments as required.
Proactively schedule vendor work and non-essential building activities to avoid conflicts with Sabbath and major religious observances.
Serve as a liaison between the Board, residents, and building staff to ensure respectful and compliant implementation of religious accommodations.
Ensure front desk, maintenance, and vendor teams are properly trained on protocols and expectations during observance periods.
Schedule vendors to coincide with onsite management days for maximum oversight
Bid, negotiate, and manage service contracts
Ensure all vendors meet insurance and licensing requirements
Oversee capital improvement projects and track progress, timelines, and budgets
Prepare and manage annual budgets for both associations
Review monthly financials, variances, and cash flow
Monitor delinquencies and coordinate collection strategies
Maintain strong financial controls and reporting accuracy
Maintain organized and complete association records
Process violations, architectural applications, leases, and sales approvals
Ensure timely communication with residents and Board members
Manage association communications (notices, newsletters, digital platforms)
Deliver a high-touch, hospitality-driven resident experience
Manage escalations and resolve issues professionally and efficiently
Oversee move-ins, orientations, and compliance with building rules