Community Association Manager (CAM)

Associa•Schaumburg, IL

1d•Onsite

About The Position

American Property Management in Schaumburg is seeking a full-time Community Association Manager (CAM). This role requires a licensed Community Manager in Illinois with a current Community Manager's License. The CAM will be responsible for managing condominium, townhome, and homeowner’s associations, including budget preparation, reserve study analysis, contractor negotiation, property inspections, policy development, and homeowner relations. The position involves attending board meetings, overseeing administrative tasks, and responding promptly to homeowner inquiries and issues. Familiarity with various building components and association documents is essential, as is managing delinquent accounts and maintenance work orders. The role also includes on-call duties for after-hours emergencies and adherence to company policies.

Requirements

Must be a licensed Community Manager in Illinois with a current Community Manager's License.
Strong oral and written skills
Good phone etiquette
Able to work well in a fast-paced work environment
Proficiency with Microsoft Office (Word, Excel & Outlook)
Self-motivated individual
Excellent people and organizational skills
Outgoing
Eager to grow with our company

Responsibilities

Management of condominium, townhome, and homeowner’s associations
Prepare annual budgets, including incorporating information from reserve studies
Analyze, understand, and implement items from the reserve studies
Prepare requests for proposals from contractors
Analyze and evaluate bids
Negotiate contracts
Work directly with contractors to monitor the quality of their work
Perform property inspections for both maintenance and property appearance on a weekly basis. Take photos of violations to provide to assistant for drafting letters
Review and understand insurance requirements
Develop and implement policies and procedures
Prepare management reports and updates
Attend board meetings and follow up on items after a board meeting in a timely fashion
Oversee administrative work performed by an assistant and perform administrative work as needed
Maintain a strong relationship with homeowners
Respond promptly to both emails and phone calls received
Correspond, communicate, address, and resolve homeowner issues and concerns in a professional and efficient manner
Review and be familiar with each association’s declarations, by-laws, and rules and regulations
Be familiar with a wide range of building components between high-rise/mid-rise, condominium, and townhome-style buildings
Review owner account history monthly and mark for late fees
Turn over delinquent accounts to the attorney for collections
Review and sign off on maintenance work orders daily
Review and sign off on conversion/closing packages and other related documents after they are prepared
Update association board members on a weekly and bi-weekly basis via email
On-call for after-hour emergencies
Respect and follow the policies and procedures of our company, as well as the association manager guidelines as set forth by our company