Onsite Community Association Manager

Associa•West Palm Beach, FL

1d•Onsite

About The Position

Associa is seeking a dynamic and service-oriented Licensed Community Association Manager (LCAM) to serve as the Onsite Community Association Manager for a premier high-rise condominium community in West Palm Beach. This role involves overseeing all aspects of community operations, supporting the Board of Directors, managing vendor relationships, supervising onsite staff, and ensuring the community maintains high standards. The manager will act as the operational leader and primary liaison between the Board, residents, vendors, and the management company.

Requirements

Active Florida Community Association Manager (LCAM) License in good standing.
Minimum of 5 years of community association, condominium, property management, or related leadership experience.
Strong financial management and budget administration experience.
Proven ability to work effectively with Boards of Directors and homeowner committees.
Excellent verbal, written, and interpersonal communication skills.
Strong conflict resolution and customer service abilities.
Experience supervising staff and managing vendor relationships.
Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
Ability to prioritize multiple projects while meeting deadlines.
Professional presence and ability to represent the association with integrity and professionalism.

Nice To Haves

Experience managing high-rise condominiums, luxury residential communities, or mixed-use communities preferred.
High-rise condominium management experience.
Large-scale budget management experience.
PCAM®, CMCA®, AMS®, or other industry certifications.
Bilingual English/Spanish communication skills.
Experience with community association management software platforms.

Responsibilities

Manage the day-to-day operations of the condominium association.
Partner with the Board of Directors to implement community goals, policies, and strategic initiatives.
Prepare and present monthly management reports, operational updates, and recommendations.
Develop and manage annual operating budgets, reserve planning, and expense controls.
Supervise onsite administrative, maintenance, and amenity staff while promoting accountability and exceptional service.
Conduct regular property inspections to ensure the community maintains a first-class appearance and operational excellence.
Oversee contracts, vendor performance, and procurement activities.
Ensure timely completion of maintenance projects, preventative maintenance programs, and capital improvement initiatives.
Respond professionally and effectively to homeowner concerns, questions, and requests.
Facilitate Board meetings, annual meetings, committee meetings, and community communications.
Ensure compliance with governing documents, association policies, and applicable Florida statutes.
Monitor risk management, life-safety compliance, and insurance requirements.
Foster positive relationships with residents and promote a high level of homeowner satisfaction.
Maintain accurate records, reports, and association documentation.