Community Association Manager High Rise

Odevo•Atlanta, GA

About The Position

Odevo and HOAdv are leaders in property and community management, combining global expertise with local market knowledge to deliver exceptional service. Together, we manage a diverse portfolio of properties and communities, leveraging innovative technology, operational excellence, and a people-first approach to create thriving, well-managed environments. Odevo operates on a global scale, bringing innovative technology and transformative solutions to modernize and streamline property management processes. HOAdv offers unmatched expertise and personalized service in managing multi-family, single family homes and high-rise condominiums in the U.S. Georgia market. HOAdv manages a diverse portfolio of communities, delivering tailored solutions that enhance property value and elevate the living experience. By combining global resources, local expertise, and a people-first approach, we are committed to creating thriving communities and fostering long-term success for our clients and residents alike. About the role The CAM will have leadership responsibility for all operational, financial, owner/resident relations for one or more properties that have in excess of 300 residential homes. This position will report to either a Regional Manager, Director or VP in the HomeOwners Advantage organization, and will work closely with its counterparts across the entities it serves (mixed-use properties) in creating a cohesive management approach to serving our customers. Management Responsibility (if any) Direct Reports: Assistant Property Manager, Concierge, Engineers, and other staff positions as may be applicable to the property served. Indirect Reports: Multiple vendor and 3rd party service providers.

Requirements

4 year college degree or equivalent
State compliant license (CAM, RES, etc..)
8-10 years of relevant business experience
Real Estate industry knowledge.
Excellent written/oral communication.
Excellent Excel skills
Excellent Financial skills
Sound delegation skills.
Ability to manage time around multiple demands, of varying priority, from different sources.
Excellent problem solving skills and organization skills.

Responsibilities

Review maintenance service requests, and work with property engineers and vendors to prioritize and execute.
Review and manage all operations throughout property.
Review and approve bids for work in common areas by contract and 3rd party service providers. Responsible for quality of their work and projects.
Carry out Board initiatives.
Accountable to Board to coordinate and ensure team executes on all common area space management related processes (leasing, marketing, construction, move in/out, aesthetics, cleaning, maintenance, life/safety, compliance, etc…
Manage all emergency events (fire, water, structural or human event).
Enforce compliance with governing documents, leases, declaration and bylaws.
Manage utility billing and energy conservation practices (if applicable)
Create annual business plan and deliver services to the community as outlined in the business plan
Responsible for all financial processes – A/R, A/P, and financial reporting, including but not limited to:
Responsible for all revenue targets.
Responsible for expense control within budget parameters
Assume accountability for 100% dues/fee collections each month.
Assess and collect all fines, late fees, damage assessments, security deposits/returns, utility deposits/returns, concessions, and miscellaneous income.
Manage vendor billing and accounts payable.
Responsible for cash flow management and accounts receivable at one or more properties.
Create and adhere to an annual operating budget.
Ensure financial compliance with all governing documents, leases and state commissions on an annual basis.
Responsible for all financial reporting.
Serve as an escalation point for residents and Board.
Proactively communicate with residents and with Board on appropriate property related matters including weekly Board update using the HomeOwners Advantage template
Meet with the Board on a regular/monthly basis or on a mutually agreed upon schedule.
Meet with committees on a regular basis as mutually agreed upon.
Respond/acknowledge all resident communications within 24 hour period.
Management and scheduling of direct reports.
Developing and delivering objectives and performance appraisals of direct reports.
Establishing performance metrics for each property.
Initiating and completing the hiring process as required.