Community Associate

Founders Pledge•San Francisco, CA

3d•Hybrid

About The Position

Founders Pledge is seeking a Community Associate to provide administrative and operational support to their Community team. This role reports to the Head of Community and works closely with Community Managers. The Community Associate will be responsible for the coordination and execution of tasks related to member relationships, including event logistics, member correspondence, research, monitoring, and cross-team projects. This is a hands-on role for someone detail-oriented, organized, and interested in improving team processes and member experience.

Requirements

Clear written and verbal communication skills, comfortable liaising across teams and functions.
Strong attention to detail and pride in accuracy.
Ability to juggle multiple ongoing projects and requests without losing track.
Experience in a role requiring strong process management, coordination, or operational support.
Adaptability to step into a range of tasks, from research to project coordination, as team needs evolve.

Nice To Haves

Experience with data input in a CRM system.
Experience in philanthropy, membership organizations, or community management.

Responsibilities

Manage invite sequences and follow-up communications for Community events, and keep attendee tracking accurate and up-to-date.
Own routine member inquiries and requests, using approved templates where appropriate and ensuring members receive timely, accurate responses.
Regularly track news and updates about member companies, flagging relevant developments to Community Managers for outreach opportunities.
Project-manage cross-team initiatives on behalf of the Community team.
Take on smaller projects that improve how the team works, such as systematizing attendee bios or integrating AI tools into workflows.