Community Associate

Founders Pledge • New York, NY

1d • Hybrid

About The Position

At Founders Pledge, our mission is to empower entrepreneurs to do immense good with their charitable giving. Since launching in 2015, our community of over 2,300 members has pledged nearly $13.6B and donated $1.9B+ to the charitable sector in 45+ countries. We provide end-to-end giving infrastructure, pioneering research, and access to a global network of experts. In other words, we help tech leaders become strategic philanthropists. Our members include founders and leaders behind companies such as Airbnb, UiPath, Dropbox, Skype, Spotify, and Uber. We focus on deploying capital where it can achieve the greatest impact, guided by evidence, careful analysis, and long-term thinking. Salary: Up to $80,000 depending on experience. Founders Pledge's community has grown nearly 40% over the past few years, and our most engaged members now number in the hundreds. As we grow, we need excellent operational support behind the relationships we build with our members. As Community Associate, you'll provide the administrative and operational backbone for our Community team, reporting to the Head of Community and working closely with our Community Managers day-to-day. Our Community Managers own their member relationships; you'll help make those relationships run smoothly by owning much of the coordination and execution around them - from event logistics and member correspondence to research, monitoring and cross-team projects. This is a hands-on role for someone who enjoys getting the details right, keeping multiple moving pieces organized, and finding better ways for a team to work. Alongside the day-to-day administration, you'll have opportunities to own projects and improve the processes that underpin our member experience.

Requirements

• You write and speak clearly, and you're comfortable liaising across teams and functions.
• You catch the small things others miss, and you take pride in accuracy.
• You can juggle multiple ongoing projects and requests without losing track of any of them.
• You've worked in a role that required strong process management, coordination, or operational support.
• You're comfortable stepping into a range of tasks, from research to project coordination, as team needs evolve.

Nice To Haves

• Experience with data input in a CRM system is a plus, though not required.
• Experience in philanthropy, membership organizations, or community management is a plus, though not required.

Responsibilities

• Manage invite sequences and follow-up communications for Community events, and keep attendee tracking accurate and up-to-date.
• Own routine member inquiries and requests, using approved templates where appropriate and ensuring members receive timely, accurate responses.
• Regularly track news and updates about member companies, flagging relevant developments to CMs so they can identify timely opportunities for outreach.
• Project-manage cross-team initiatives on behalf of the Community team.
• Take on smaller projects that improve how the team works, from systematizing attendee bios, to integrating approved AI tools into CM workflows.

Benefits

• Exposure to the full operations of a high-growth philanthropic community
• Working alongside a team that's actively shaping how strategic philanthropy scales
• Real ownership
• A flat structure
• The chance to help shape the future of strategic philanthropy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed