Community Associate (August Start)

iQ Offices • Vancouver, BC

1d • Onsite

About The Position

The Community Associate will work with the Community Manager to ensure all aspects of the location's operations are running smoothly and that all Members and Visitors are having the best possible experience. This is a full-time position and you will be required to be on-site Monday to Friday.

Requirements

• Strong customer service orientation
• Excellent communication skills, both written and verbal
• Exceptional time management, organizational and people skills
• Proficiency in various technology platforms and related systems
• Proficiency in Microsoft Office Suite, including Outlook, Excel, PowerPoint, and Word

Nice To Haves

• You’re energetic and active in building meaningful relationships
• You're a creative thinker, flexible and appreciate a little creative chaos
• You thrive under pressure and want to work with the best team at all times
• You’re always in search of new ideas and love a good challenge
• You speak up and expect to be heard and you always do what it takes to do better

Responsibilities

• On-site support
• Maintain, and stock shared kitchen spaces and common areas
• Conduct inventory and procurement processes
• Conduct exemplary Tours at your site for prospective members and conduct follow-up as required
• Conduct cleaning duties
• Resolve issues and provide tech support for onsite Members including meeting room and Zoom rooms, printers, phones, and internet
• Maintain reception coverage for all Members, guests, and vendors
• Manage inbound/outbound reception phone calls – responding, redirecting, forwarding
• Administrative support
• Capture photographs and content as required for company social media accounts
• Manage and oversee location calendar and oversee daily appointments and scheduling of meeting rooms and onsite resources
• Maintain accurate member database information
• Member experience
• Greeting and customizing experiences for all members
• Responsible for mail management services for all members- forwarding, delivering to office, scanning
• Financial
• Receipt tracking and uploading of all procurement expenses incurred
• Accountable for timely submissions of Monthly Credit Card Purchase Orders
• Submitting monthly printer logs to Accounting

Benefits

• Comprehensive Benefits: Protect yourself with a benefits package that covers health and medical expenses.
• Health Spending Account: Cover health and wellness expenses beyond traditional benefits.
• Employee and Family Assistance Program: Access confidential support for personal, financial, and mental health challenges.
• Flexible Paid Time Off: Enjoy the freedom to take time off as needed with our flexible paid time off policy.
• Professional Development Funds and Resources: Advance your career with funds and resources for professional development opportunities.
• Perks: Savour complimentary tea, coffee, and snacks in our stylish spaces.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed