Community Associate/Front Desk Reception - Sat/Sun
About The Position
The Community Associate provides general reception and clerical support for the Health Services Department. The incumbent interacts with residents, family members and outside medical providers. Emerald Heights is a premier life plan community located in Redmond, Washington, dedicated to providing residents the best senior living experience in the Puget Sound area. They offer a full continuum of care from independent living to assisted living, skilled nursing and memory care. This role offers the opportunity to make a difference in the lives of seniors and create long-lasting relationships.
Requirements
- General computer knowledge and typing skills.
- Ability to access and maintain confidentiality of sensitive information.
- Exercise good judgment.
- Ability to learn new procedures and methods quickly.
- Ability to work independently.
- Ability to produce accurate work in a timely manner.
- Ability to set priorities and multi task.
- Regular, predictable, and dependable attendance.
- Effective English communications skills both verbal and written.
- Must pass a criminal background check and other pre-employment requirements.
Responsibilities
- Responds to residents’ questions, concerns and needs in a pleasant and warm fashion.
- Politely greets visitors and assists them with their questions and requests.
- Provides clerical tasks to include word processing support.
- Answers phones appropriately and routes calls to appropriate party or takes accurate messages.
- Monitors pull cord and fire alarm panels.
- Uses radio to respond to pull cord alarms, smoke alarms and call lights.
- Processes resident mail and newspaper delivery.
- Assists in managing staffing.
- Assists Health Records Manager as needed.
- Updates master forms book and maintains complete and current availability of necessary forms.
- Completes various audits.
- Schedules appointments and arranges transportation for residents.
- Files current, thinned, and discharged residents’ paperwork in charts.
- Provides support to track educational and health records for Emerald Heights staff.
- Central Supply Unpacking and Supply Ordering support
Benefits
- 100% paid medical, dental and vision
- Employer paid life insurance and AD&D for employees working 30+ hours/week
- Flexible Spending account for medical and childcare reimbursements with a $500.00 rollover feature
- Option to purchase Long Term disability insurance
- Company’s 403(B) plan
- Company match for 403(B) plan (50 cents for every dollar saved up to 10% of annual salary)
- Pro-rated paid time off for part-time employees
- Tuition reimbursement
- Employee Discount Program
- Employee Assistant Program (EAP) through Wellspring Family Services
- Gym/Pool access
- Free Parking
- Free meal
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
