Community Assistant

SENIOR HOUSING MANAGERS GROUP•Eugene, OR

1d•$19 - $20•Onsite

About The Position

Solvang Retirement in Eugene, OR offers vibrant independent living with personalized apartments, concierge-style services, and engaging activities that nurture mind, body, and spirit. Residents enjoy chef-prepared meals, community amenities, and a welcoming, family-like atmosphere supported by attentive staff. Managed by Senior Housing Managers, Solvang is dedicated to redefining retirement living with choice, care, and connection.

Requirements

Prior experience in customer service, hospitality, or senior living preferred.
Strong problem-solving skills and ability to “think on your feet.”
Excellent interpersonal and communication skills.
Basic technical aptitude (phones, TVs, internet, troubleshooting).
Ability to manage multiple priorities and stay organized in a fast-paced environment.
Being able to adjust to doing different things each day depending on needs of the community.
Reliable, flexible, and team-oriented with a resident-first mindset.
Must have a valid Oregon Driver's License.

Responsibilities

Serve as the first point of contact for residents, families, staff, and visitors.
Answer phones and greet visitors with professionalism and warmth.
Direct calls and messages promptly and accurately.
Assist residents with in-apartment issues such as TVs, internet, phones, and basic maintenance & Housekeeping (e.g., clogged toilets, light messes).
Support new move-ins by orienting them to the community and ensuring their needs are met.
Set up, lead, and support activities.
Back up 12 passenger van driver.
Work directly with vendors and contractors.
Assist community directors with administrative and operational tasks.
Provide coverage for the Executive Director during absences including on-call duties for issues and staffing.
Participate in marketing event set-up, breakdown, and coordination including some weekend & evening events.
Assist with onboarding new employees, including paperwork, orientation, and training.
Support resume screening and basic staff development activities.
Train as a server to assist in the dining room as needed.
Train as a cook to assist in the kitchen as needed.
Adjust schedule for occasional morning, evening, or weekend events.
Adapt daily tasks to meet the changing needs of the community and residents.
Stay active and available—must be comfortable being on your feet for extended periods.
Work closely with other community assistants to cover each other (illness and vacations).