Community Assistant Manager

Sunrise Management•Long Beach, CA

4h•$21 - $23•Onsite

About The Position

The Assistant Manager supports the Community Manager in all aspects of operating an income-producing property, including administrative, leasing, financial, and maintenance functions. This position is designed as a training role to prepare the Assistant Manager for future opportunities as a Community Manager. The Assistant Manager represents the management company’s policies and serves as a role model to peers, ensuring compliance with California landlord-tenant laws and company standards.

Requirements

Minimum of two years of property management, leasing, or related experience.
Proficiency in Microsoft Office Suite and property management software.
Strong understanding of California landlord-tenant laws, Fair Housing standards, and local regulations.
Strong communication, organizational, and leadership skills.
Ability to problem-solve and adapt to changing priorities.
Commitment to excellent customer service and resident satisfaction.
Knowledge of basic accounting principles and operational best practices.

Nice To Haves

Focused with high attention to detail
Curious and proactive
Growth-oriented and well-organized
Disciplined and self sufficient
A strong communicator
Tech savvy

Responsibilities

Provide support and guidance to the on-site team, addressing operational challenges effectively.
Assume management responsibilities in the absence of the Community Manager.
Ensure compliance with Fair Housing and other applicable regulations.
Work closely with the Community Manager to learn property management operations, including administrative and financial duties.
Assist in developing a cohesive on-site team that reflects the organization’s professionalism and quality.
Conduct regular inspections of common areas, apartment units, and grounds to ensure cleanliness, safety, and compliance with California building and health codes.
Assist with move-in and move-out administration, including thorough apartment inspections.
Understand and support financial and operational reporting requirements.
Collect rent payments and ensure timely deposits for all income, adhering to California laws regarding rent collection and notices.
Serve non-payment notices and follow up on delinquent accounts, coordinating eviction proceedings if necessary, under the guidance of the Community Manager.
Maintain compliance with company accounting standards, including weekly and monthly reports.
Promote available units by responding to inquiries, conducting tours, and showcasing property amenities.
Assist in completing and maintaining accurate leasing documents in compliance with Fair Housing laws.
Monitor competitive properties and market conditions to recommend pricing adjustments and marketing strategies.
Support resident retention programs, including lease renewals and community engagement activities.
Address resident service requests and concerns promptly and professionally, maintaining strong relationships.
Ensure maintenance requests are completed within 24–48 hours, notifying residents of any delays.
Assist with preparing security deposit dispositions promptly after move-out, ensuring compliance with California security deposit laws.
Ensure adherence to Fair Housing, ADA, and California landlord-tenant laws in all operations.
Support the management company’s policies on safety, injury prevention, and environmental hazards.