Community Ambassador

Compass Group•Chicago, IL

3d•$24 - $26•Onsite

About The Position

The Community Ambassador creates a warm, welcoming, and professional environment for all clients, executives, and staff. This role serves as the primary reception contact for the office and C-suite, while ensuring all public areas are maintained to the highest standard. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Requirements

Strong hospitality mindset with commitment to delivering Platinum Service Standard
Ability to multitask, prioritize, and work effectively in a fast-paced, public-facing environment
Excellent communication and interpersonal skills
Basic computer proficiency and familiarity with office technology
Reliable, punctual, and highly detail-oriented
Strong sense of ownership, professionalism, and confidentiality
2 to 3 years of experience in client service, hospitality, housekeeping, porter, or similar corporate environment

Responsibilities

Provide high-level customer support as the main point of contact for employees, visitors, and executives
Greet guests professionally, ensuring a welcoming and polished experience
Maintain cleanliness, organization, and overall presentation across all office spaces including lobby, conference rooms, kitchen, and work areas
Restock office, kitchen, and pantry supplies; maintain clean and functional kitchen areas
Set up, reset, and arrange conference rooms for meetings, including furniture movement up to 50 lbs
Monitor and address maintenance needs, coordinating repairs and equipment servicing as needed
Provide basic support for office technology and equipment
Coordinate with vendors (catering, AV, etc.) to ensure seamless service delivery
Respond to inquiries, anticipate needs, and communicate effectively with team members and departments
Maintain awareness of daily operations and share relevant updates with the team
Follow all security, safety, and compliance procedures
Conduct opening and closing walkthroughs as needed
Provide general administrative support and complete additional duties as assigned