Community Aide (NCS) - Baltimore City Fire Department

Baltimore City•City of Syracuse, NY

10d

About The Position

The Executive Assistant position provides advice, staff assistance, and confidential administrative support to BCFD executive leadership. Coordinates policy implementation, executive priorities, special projects, and follow-up on leadership decisions. Researches administrative matters, prepares reports and correspondence, and serves as a liaison among leadership, department staff, City agencies, and external stakeholders.

Requirements

Have a high school diploma or GED.
Have three (3) years of experience performing executive-level administrative support work.
Have an equivalent combination of education and experience.
Knowledge of the principles and practices of public administration.
Ability to plan, organize, and coordinate administrative functions in a governmental organization.
Ability to develop, implement, and interpret policies, procedures, and directives.
Ability to research and compile administrative reports and documents and analyze planning reports and statistical information.
Ability to handle confidential materials and sensitive situations with discretion, tact, and diplomacy.
Ability to communicate effectively orally and in writing and maintain effective working relationships.
Administrative ability to manage competing assignments, coordinate follow-up, and support executive priorities.

Nice To Haves

A bachelor’s degree from an accredited college or university, preferred.

Responsibilities

Assists leadership in developing and implementing administrative policies, procedures, practices, and long-term goals.
Interprets approved directives for staff, monitors implementation, and identifies issues requiring executive attention.
Conducts research and completes confidential or special assignments.
Compiles and analyzes administrative and statistical information; prepares briefing materials, reports, recommendations, and correspondence for executive review or signature.
Investigates and resolves sensitive administrative problems and complaints at leadership’s request, within delegated authority.
Coordinates executive meetings and supporting materials, records decisions, and maintains action items, responsible parties, and deadlines.
Attends confidential administrative and operational meetings and follows up with managers on implementation of decisions and assigned work.
Coordinates scheduling and administrative priorities.
Screens correspondence, calls, and visitors; responds to matters within delegated authority and refers significant or sensitive issues to leadership. Maintains organized, confidential executive records and correspondence.
Accompanies or represents leadership at public and governmental meetings as assigned.
Communicates approved positions, reports meeting outcomes, and coordinates follow-up with department managers, City agencies, and other stakeholders.
Monitors assigned activities for adherence to applicable laws, regulations, program policies, and guidelines.
Identifies concerns for leadership review and performs related duties consistent with the classification.