Community Advisory Board Liaison

East Bay Community Action Program•East Providence, RI
•Onsite

About The Position

EBCAP's Certified Community Behavioral Health Clinic (CCBHC) is built on a simple idea: the people we serve should help shape how we serve them. Our Community Advisory Board (CAB) brings together clients, families, advocates, and community partners to guide our work. We're looking for a skilled connector and facilitator to make sure their voices lead to real change. As CAB Liaison, you'll be the bridge between the board and CCBHC leadership. You'll run productive, welcoming meetings, turn community feedback into concrete improvements, and show the community how their input is making a difference.

Requirements

  • 3+ years of experience in community engagement, stakeholder coordination, advocacy, behavioral health, or a related field
  • Experience facilitating groups or coordinating advisory boards, coalitions, or similar bodies
  • Experience tracking projects, documenting outcomes, and coordinating follow-up across teams
  • Strong communication skills and the ability to build trust with people from diverse backgrounds
  • Confident facilitation that draws out different viewpoints and moves groups toward consensus
  • Excellent organization and follow-through, even with competing deadlines
  • Sound judgment with confidential and sensitive information
  • A culturally and linguistically responsive approach to community engagement

Responsibilities

  • Lead the CAB meeting cycle: build agendas, prepare materials, take minutes, and follow up on action items.
  • Turn feedback into action: document CAB recommendations, route them to the right teams, and track progress through to measurable outcomes.
  • Keep leadership informed: report on the status of recommendations and make sure CAB perspectives are part of strategic planning, service design, and evaluation.
  • Build a strong, representative board: recruit, screen, and onboard new members, and keep current members engaged and informed.
  • Collaborate across the organization: work with clinical, quality, and operations staff to answer CAB questions and follow up on priorities.
  • Keep good records: maintain membership, attendance, recommendations, and outcomes to support audits, grant reporting, and quality monitoring.
  • Engage the wider community: coordinate events, presentations, and public forums that build trust and visibility.

Benefits

  • Comprehensive medical and dental insurance plans (BCBSRI) with heavy subsidization
  • Supplemental vision insurance
  • Voluntary medical and dependent care flexible spending accounts
  • Up to 3% matching 403(b) retirement plan
  • Employer-paid life insurance
  • Generous paid time off including vacation, holidays, personal days, and sick time
  • Mileage reimbursement
  • Tuition reimbursement
  • Center-paid training/CEUs opportunities
  • Employee assistance program
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