Community Liaison

Homewatch CareGivers • Austin, TX

8d • Remote

About The Position

Homewatch CareGivers of Austin is hiring a Community Liaison to grow our client base. This is a business development role. You will build relationships with hospitals, rehab and skilled nursing facilities, senior living communities, and physicians' offices, and turn those relationships into new clients. Your results are measured by the care hours your referrals generate, and your commission grows with them. Homewatch CareGivers of Austin is a locally owned home care agency serving families across Greater Austin. We provide compassionate, reliable in-home care that helps people age in place with dignity. Homewatch CareGivers of Austin is an equal opportunity employer committed to an inclusive and respectful workplace. Homewatch CareGivers offers comprehensive one-on-one home care services, and we believe exceptional training leads to a more rewarding experience for you and better care for clients. Homewatch CareGivers is a premier provider of in-home care services for people of all ages, including seniors, children, veterans, the chronically ill, and those recovering from medical procedures. Our care philosophy is based on finding interesting, innovative ways to empower clients and help them feel engaged and respected. We start by making sure our caregivers and office staff are confident and empowered, too. Our Homewatch CareGivers University is a professionally developed training platform designed to give you the tools and resources you need to make the very most of your time with clients and gain the most satisfaction from your job. It includes online accredited courses to help you meet the training requirements you may need to stay current with caregiver certification and licensure. The more prepared you are, the more secure you feel in your daily work. This is an incredible opportunity to feel great about your job and the impact it has on others. Join our growing team and help bring our unique care philosophy to life!

Requirements

• 5+ years in business development, sales, account management, or healthcare marketing
• Healthcare or senior care experience strongly preferred
• A track record of meeting or exceeding sales or referral goals
• Confidence presenting to small groups and professional audiences
• Strong organization and follow-through
• Comfort with CRM software, Microsoft Office, and virtual presentation tools
• Reliable transportation, a valid driver's license, and the ability to travel daily across the Austin area

Responsibilities

• Build and manage a book of referral partners, including hospitals, skilled nursing and rehab facilities, senior living communities, physicians' offices, social workers, and case managers
• Prospect new accounts through cold calls and in-person visits
• Deliver Lunch and Learns, CEUs, and health talks on topics like fall prevention, dementia support, and VA benefits
• Represent the agency at senior expos, networking groups, and community events
• Log all activity in our CRM and report weekly on pipeline and referral results
• Work with our care coordination team so new clients start care quickly
• In a typical week, you attend at least one networking event and one community event, deliver one Lunch and Learn, and spend most of your time in the field with referral partners.
• When a referral comes in, you meet with the family for an in-home consultation, assess their needs, and recommend a care plan and schedule.
• You then guide the family through onboarding and stay in touch with the referral source so they know their client is in good hands.

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free uniforms
• Help or transport service
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources
• Base salary of $45,000 to $55,000, based on experience
• Uncapped monthly commission on care hours from new clients you bring in
• Target earnings of $65,000 to $75,000 at goal, with top performers earning over $90,000
• Gas reimbursement and toll tag coverage
• A 90-day ramp with clear monthly goals and direct coaching from ownership

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed