Community Access Navigator

Chestnut Health Systems•, OR

9d•$48,000 - $56,000•Hybrid

About The Position

Chestnut Health Systems is seeking a compassionate, organized, and community-focused Community Access Navigator to support the Just Care for Families program serving Klamath and Lake Counties. In this role, you'll help strengthen families by connecting them with essential resources, building partnerships throughout the community, and managing the Care Store, an innovative program that helps families access clothing, household items, family activities, and other basic needs. Every day is different. Whether you're networking with community organizations, organizing donations, helping families overcome barriers, or supporting the clinical team, your work will make a direct and lasting impact. If you're passionate about helping others, building community relationships, and making a difference, we'd love to meet you.

Requirements

High school diploma or equivalent with a demonstrated interest in serving individuals and families experiencing housing instability, poverty, or other life challenges.
Excellent communication, organization, and time management skills.
Strong relationship-building and networking abilities.
Creative problem-solving skills and resourcefulness.
Basic computer proficiency, including Microsoft Outlook, Word, and Excel.
Ability to work independently while collaborating with an interdisciplinary team.
Passion for serving diverse communities with compassion and respect.
Ability to travel throughout Klamath and Lake Counties, including up to approximately 300 miles per week.
Ability to work both in the office and throughout the community.
Valid driver's license and ability to meet agency driving requirements.

Nice To Haves

Associate's degree or higher with experience working with underserved populations preferred.

Responsibilities

Manage the day-to-day operations of the Just Care for Families Care Store, including inventory, organization, and accessibility.
Coordinate community donations of clothing, household items, family activities, and other essential resources.
Build and maintain partnerships with community organizations, businesses, and service providers.
Identify and connect families with food resources, community events, transportation, and other supportive services.
Provide information regarding program eligibility and available services to referral sources and families.
Travel throughout Klamath and Lake Counties to strengthen community partnerships and expand available resources.
Support development of program workflows and administrative processes.
Participate in case review meetings and collaborate with the interdisciplinary care team.
Maintain accurate records while protecting client confidentiality.
Promote Chestnut's culture of customer service excellence and recovery-oriented care.
Perform other duties as assigned.