Communications Specialist

PSA Airlines • Charlotte, NC

5d • Onsite

About The Position

Let your career take off with PSA Airlines. PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Requirements

• High school diploma or equivalent.
• 4-6 years of experience in communications or journalism.
• Experience writing and developing content for internal communication activities.
• Experience managing multiple projects.
• Ability to speak/read/write in English.
• If hired, must be able to demonstrate that you are authorized to work in the U.S.

Nice To Haves

• Bachelor’s degree in journalism, communications or public relations.

Responsibilities

• Manage the strategy and execution of communications initiatives for operational team members.
• Serve as the communications subject matter expert with departmental leadership.
• Support the development and implementation of creative communication strategies and tactics to reach a diverse range of audiences across a variety of tactics.
• Establish strong relationships with department leadership to foster trust and communications counsel expertise.
• Report on engaging opportunities where team members get involved in the community.
• Draft letters and talking points for leaders as needed, adapting tone easily.
• Use data and analytics on internal messaging consumption and make recommendations and decisions regarding communications strategies and plans.
• Drive management, content development and support publication of newsletters and postings to employee intranet site.
• Be accountable for supporting the successful development of strategies as well as tactical execution of communication plans in a fast-paced, constantly changing, multi-faceted environment, working alongside the Director.
• Identify and develop stories from around the airline that support the company’s vision, culture and brand and easily adapt tone for writing across both internal and external channels.
• Participate in corporate meetings to discuss communications strategies and develop talking points for executives and senior leaders.
• Coordinate agendas and materials for town hall meetings and other team member leadership meetings.
• Develop press releases and statements for media and nurture media relationships and drive awareness of PSA activities in the public relations community.
• Serve as back-up to the Manager of Communications for Crisis Communications events and initiatives.
• Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
• Performs other duties as assigned.

Benefits

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• 401(k) with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
• Premium dental coverage
• Vision plan options provided, including a plan that covers both glasses and contacts every year
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
• Access to 24-hour virtual urgent care services
• Family planning and fertility treatment
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
• Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
• Flexible Spending Accounts for both Health Care and Dependent Care services
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED