Communications Specialist
About The Position
The Communications Specialist provides telephone assistance to team members, patients, physicians, and the general public in a timely and professional manner. The position maintains physician call schedules, out-of-hospital personnel lists, administrative call lists, and other lists used to contact people or services needed by hospital personnel. The specialist also responds quickly and efficiently to emergent calls, following established paging protocols. The job is located in Peoria, Illinois, and is scheduled for four 8-hour shifts (12:00 p.m.–8:30 p.m.), including every other weekend and holiday, for 32 hours per week.
Requirements
- High school diploma or GED.
- At least 1 year of customer service experience.
- Excellent interpersonal and communication skills.
- Solid computer skills, including proficiency with Microsoft software.
- Strong analytical and problem-solving skills, with attention to detail.
Nice To Haves
- At least 1 year of clerical work experience.
- Experience in telephone or switchboard operations.
- At least 1 year of experience operating a healthcare-related phone system.
Responsibilities
- Provide timely and professional telephone assistance to team members, patients, physicians, and the general public.
- Maintain physician call schedules, out-of-hospital personnel lists, administrative call lists, and other contact lists used by hospital personnel.
- Respond quickly and efficiently to emergent calls and page according to established protocols.
Benefits
- Comprehensive total rewards package, including benefits, compensation, recognition, and well-being offerings.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
