Communications Specialist

CACI International•National Harbor, MD

9d•$70,800 - $148,600•Onsite

About The Position

CACI is seeking a creative and detail-oriented Communication Specialist for the United States Secret Service (USSS) contract, supporting the Department of Homeland Security. This role offers a unique opportunity to enhance national security by developing clear, compelling communications that support critical OCIO transformation initiatives within the USSS. As a Communication Specialist, you will be responsible for translating complex technical and organizational changes into accessible, engaging content that drives awareness, understanding, and action across diverse audiences. From executive briefings to frontline awareness materials, you will create multi-channel communications—including emails, newsletters, videos, knowledge articles, and digital content—that keep stakeholders informed, engaged, and prepared for change. Working closely with engagement and adoption strategists, you will help ensure that transformation messaging is consistent, timely, and aligned with mission priorities. Join us to make a meaningful impact on a transformational program of national importance.

Requirements

Associate's degree + 6 years of relevant experience in communications, technical writing, marketing, journalism, or related fields; equivalencies considered (10 years of experience with no degree, BA/BS + 4 years' experience, MA + 1 years' experience
Ability to obtain a Public Trust clearance
Proven ability to create clear, engaging communications for diverse audiences including technical and non-technical stakeholders
Strong writing, editing, and proofreading skills with exceptional attention to detail
Experience developing multi-channel communications (email, web, video, print, presentations)
Ability to manage multiple projects and deadlines simultaneously in a fast-paced environment
Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel)

Nice To Haves

Experience supporting federal government communications, particularly within DHS or law enforcement agencies
Background in organizational change management or transformation communications
Experience creating training materials, user guides, and enablement content
Familiarity with video production, graphic design, and multimedia content creation
Proficiency with Adobe Creative Suite (Illustrator, Photoshop, Premiere Pro) or similar tools
Experience with content management systems (CMS), SharePoint, or intranet platforms
Knowledge of communication metrics, analytics, and engagement tracking
Experience developing communications calendars and managing editorial workflows
Strong interviewing and stakeholder engagement skills to gather content requirements
Understanding of IT/technology terminology and concepts
Certifications in Technical Writing, Communications, or related disciplines
Experience with accessibility standards (Section 508 compliance)

Responsibilities

Develop and execute targeted communications, messaging, and awareness materials that clearly articulate OCIO transformation objectives, impacts, progress, and expected outcomes
Create multi-channel communications including email campaigns, newsletters, videos, knowledge articles, digital content, and intranet posts to increase awareness and understanding of new OCIO capabilities, processes, and services
Translate technical and complex organizational changes into clear, audience-appropriate language for mission operators, field technology staff, supervisors, and executive leadership
Ensure all communications are consistent, timely, and aligned with organizational priorities across OCIO divisions
Develop and maintain a comprehensive Communications Calendar coordinating engagement activities, campaigns, and messaging across all OCIO transformation initiatives
Plan and schedule communications to ensure timely delivery aligned with project milestones, training events, and organizational readiness
Coordinate with stakeholders across divisions to gather input, validate messaging, and ensure accuracy and alignment
Create Training & Awareness Content including user guides, quick-reference materials, micro-learning videos, infographics, and targeted messages for specific user groups
Develop role-based communications that help users understand "what's changing, why it matters, and what to do" with new capabilities and processes
Support training-aligned engagement by creating materials that reinforce learning and drive adoption
Create executive briefings, presentations, and stakeholder communications that promote transparency, understanding, and engagement throughout transformation initiatives
Support communication pathways between the CIO, division chiefs, and mission stakeholders through clear, professional, and strategic messaging
Develop talking points, scripts, and supporting materials for town halls, leadership sessions, and stakeholder meetings
Incorporate feedback from listening sessions, surveys, and stakeholder touchpoints to continuously improve messaging clarity and effectiveness
Adjust communication approaches based on engagement metrics (reach, comprehension, sentiment) and feedback analysis
Collaborate with engagement strategists to identify communication gaps and refine content to maximize impact
Ensure all communications adhere to USSS and CACI branding standards, tone, and style guidelines
Maintain high standards for grammar, accuracy, clarity, and professionalism across all deliverables
Review and edit content from other team members to ensure consistency and quality