Communications Specialist AirCare, Nights

American Addiction Centers • Winston-Salem, NC

1d • $23 - $34 • Onsite

About The Position

The Communications Specialist for AirCare, Nights, will operate all radios, computer systems, and other equipment associated with MedCenter Air. This role requires knowledge of the range, capabilities, and limitations of aircraft and vehicles to ensure the most appropriate mode of transport and vehicle is assigned to each request. The specialist will coordinate all aspects of the mission in a timely manner, monitor the location of all transport units, and prioritize safety. Responsibilities also include collecting and maintaining accurate records of pre and post-transport patient documentation and transport records, confirming prescheduled transports, and demonstrating appropriate management and cost-effective use of supplies and equipment. Submitting department changes and credits in a timely manner is also part of the role.

Requirements

• High School Diploma or GED required
• Current EMT certification required or must obtain EMT certification within one year of hire.
• IAMTCS Certified Flight Communicator (CFC) certification or equivalent must be obtained within one year of hire and must be maintained throughout employment.
• Excellent verbal and written communication skills.

Nice To Haves

• Associates Degree preferred.
• EMT-P certification preferred.
• 2 years of previous EMS/Fire/Law Enforcement/Critical Care dispatching experience preferred.
• 1 year previous flight coordination (Rotor and/or Fixed Wing) experience preferred.

Responsibilities

• Operates all radios, computer systems, and other equipment associated with MedCenter Air.
• Possesses knowledge of range, capabilities and limitations of aircraft and vehicles.
• Ensures the most appropriate mode of transport and vehicle is assigned to each request.
• Coordinates in a timely manner all aspects of the mission and monitors the location of all transport units at all times while maintaining safety as a priority.
• Collects and maintains accurate records of information; including pre and post-transport patient documentation and transport records.
• Confirms prescheduled transports on day of transport.
• Demonstrates appropriate management and cost effective use of supplies and equipment.
• Submits department changes and credits in a timely manner.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED