Communications Specialist (Part-time - Weekends)

Freeman Health System

8d • Onsite

About The Position

Our Mission To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions. About us - Telecom As sometimes being the first interaction patients have with Freeman Health System, we assist patients and families in what they need and ensure seamless communication 24/7. We provide physicians and staff support by maintaining on-call physicians, connecting physicians, staff, departments with whom they need to speak with in a timely manner. Our job goes above answering phone calls and routing calls to the correct destination. In addition, we monitor MANY different alarms and ensure the proper team/person is notified. We call in teams such as the STEMI team and CVOR team. We love to help our patients and the rest of our Freeman family by always being a call away, rather it be a simple request to transfer a call, assist in finding a phone number, borrowing phone charge, calling codes and alarms, to just about anything, we are here for it all 24/7! Locally owned and nationally recognized, Freeman Health System is a not-for-profit health system serving communities across Missouri, Arkansas, Oklahoma, and Kansas through a network of hospitals, physician clinics, outpatient locations, and specialty services. The system includes Freeman Hospital West, Freeman Hospital East, Freeman Neosho Hospital, and the Freeman Health System facilities in Bentonville, Springdale, Willow Creek, and Siloam Springs. Freeman Health System also operates Ozark Center – the region’s largest provider of behavioral health services, and offers comprehensive cancer, cardiology, neurology and neurosurgery, orthopedics, and women’s and children’s services. The system is supported by more than 7,000 employees and is the only Children’s Miracle Network Hospital in a 70-mile radius. For more information, visit Freeman Health System.

Requirements

• Effective communication is needed to excel in this position.

Responsibilities

• Primarily responsible for the operation of the hospital switchboard.
• Answering external and internal calls and routing them as needed or requested.
• Contacting physicians and hospital personnel.
• Monitoring hospital alarms and following procedures to notify appropriate staff as documented.
• Documenting actions taken.
• Responsible for notifications during emergency situations such as weather alerts.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed