Communications Specialist, Senior Health Services
About The Position
The Communications Specialist supports the development, promotion, and growth of communications initiatives within the division and across business units. The role develops key messages and strategic communications for the parent company and leads initiatives from strategic planning through tactical execution. As a key member of the communications team, the specialist supports business objectives through internal communications projects and interfaces with executive management. The position also provides consultative communications expertise to internal stakeholders, contributes to change management efforts, and collaborates with parent-company and business-unit communications partners. It is responsible for maintaining brand consistency and ensuring the reliability and validity of disseminated information.
Requirements
- Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field; combinations of relevant education, certifications, and experience may be considered in lieu of a degree.
- At least three years of communications or marketing experience that provides the necessary skills, knowledge, and abilities.
- Continuous learning, as defined by the company’s learning philosophy, is required.
- Demonstrated ability to interact with, counsel, and influence key stakeholders effectively.
- Excellent written and verbal communication skills, with demonstrable experience in corporate, executive, and internal communications.
- Knowledge of effective oral, written, and electronic communication principles and practices.
- Ability to stay up to date on industry trends and new communication mediums and methods.
- Ability to manage projects and events.
- Proficiency with Microsoft Office Suite, including PowerPoint, Word, Visio, and Excel.
- Ability to work both independently and in a team setting, including under tight deadlines.
- Ability to build trust and relationships with internal and external customers.
- Ability to maintain confidentiality.
- Ability to perform assignments at locations outside the office.
- Keen attention to detail, editing experience, and thorough knowledge of AP Style.
- Ability to work with variables where limited standardization exists.
- Resourceful problem-solving ability and ability to formulate and execute plans efficiently and effectively.
Nice To Haves
- Certification or progress toward certification is highly preferred and encouraged.
- Experience with design and Adobe Creative Suite.
- Knowledge of the health insurance industry and/or managed health care field.
- Experience with Adobe Creative Suite, including Photoshop, Illustrator, and Premiere; video experience is also preferred.
Responsibilities
- Lead the development and execution of division communication initiatives.
- Coordinate executive leadership communications and events.
- Develop content for the employee intranet.
- Serve as a consultative subject matter expert for internal stakeholders and as a communications representative on project teams.
- Plan and execute divisional communications, including leadership and all-division employee meetings and events.
- Write and edit internal newsletters and executive communications.
- Contribute to internal change management efforts, sometimes serving as a key resource.
- Develop, program, and produce special events as needed.
- Collaborate with parent-company and business-unit communications partners as needed.
- Ensure brand consistency, including developing and maintaining brand standards and guidelines.
- Ensure the reliability and validity of information disseminated.
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What This Job Offers
Job Type
Full-time
